Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
ADDITIONAL INFORMATION
Work Preference
Quote
AdministrativeAssistant

Jean Boris Shema

Ottawa

Summary

Experienced support worker with a passion for exceptional care in retirement homes and long-term care settings. Proficient in assisting with daily living activities such as medication management, mobility support, dietary needs, and personalized care plans. Committed to promoting emotional well-being and safety, meeting individual needs with compassion and professionalism.

Overview

1
1
year of professional experience
2
2
Certification

Work History

L’chaim Retirement Home
07.2024 - 11.2024
  • Completing and maintaining up-to-date computer or paper records of patients' activities, communication books, and progress notes
  • Following patient's predetermined care plan and helping them with their daily live activities
  • Keeping an eye on the patient's behavior, cognitive state, and physical state to report any changes to my supervisor or RN
  • Responding to call bells and relay information to appropriate RN
  • Helped with feeding, meal preparation, and reminding clients to take their medications

Support Worker

Downviews long term care
10.2023 - 06.2024
  • Providing support and care to patience with their activities of daily living
  • Helping client with mobility and transfer using mechanical lifts and proper body mechanics
  • Making sure patience get meals and snacks on time, and helping those who can’t feed themselves
  • Helping in providing medications to patience after informing my supervisor or nurse
  • Having effective communication to my supervisors or nurses in timely manner by providing patience information through observing changes in condition and unusual occurrences
  • Maintaining a clean, organized, and hygienic environment by following infection preventions and control protocols
  • Promoting and helping residents engaged in social and recreational activities, improving their mental health and quality of life
  • Compassionately provided end-of-life care, supporting families and guaranteeing residents' comfort and dignity

Education

Personal Support Worker -

Anderson college
11.2024

Skills

  • Technical Skills: Microsoft skills, teams, emails

Friendly, positive attitude

Computer skills

Time management

Problem resolution

Excellent communication

Critical thinking

Problem-solving

Calm under pressure

Flexible and adaptable

Teamwork and collaboration

Attention to detail

Accomplishments

  • Improved Client Well-being through Personalized Care Plans: Developed and implemented individualized care plans for clients with diverse needs, resulting in a 20% improvement in client satisfaction and overall well-being, as measured by regular assessments and feedback.
  • Successful Case Management and Coordination: Coordinated with healthcare professionals, family members, and community resources to provide comprehensive support for clients, leading to a 30% reduction in client hospital readmissions and improved access to necessary services.

Certification

Standard- CPR/AED Certificate

ADDITIONAL INFORMATION

Languages: English, French, Kinyarwanda

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balance

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

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Jean Boris Shema