Jeamice Brown
Torrance
Summary
Self-motivated and dependable while achieving high performance with minimal supervision.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Overview
10
10
years of professional experience
Work History
Hairstylist
Emani’s Boutique
02.2022 - Current
- .
- Restocked products and materials to ensure smooth operation throughout the day.
- Provided personalized consultations by assessing clients' needs and preferences.
- Designed flattering natural styles for variety of face shapes.
- Braided hair in regular natural braids, Boho braids,stitch,cornrows and knotless braids
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Utilized various tools such as combs, shears, and hair extensions to create a wide variety of braided hairstyles.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Showcased diverse hair braiding techniques, increasing salon revenue and attracting new clientele.
Home Care Provider
IHSS
02.2019 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Assisted patients with personal care to alleviate burden on family members.
Case Manager
First To Serve
06.2022 - 02.2024
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Provided leadership, guidance and support to staff members.
Intake Specialist
Optima Medical Group
06.2021 - 08.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Assessed clients' needs and determined eligibility for intake services.
Customer Service Representative
Call Center Solutions
11.2018 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Medical Assistant
LA WELLNESS STATION
10.2017 - 06.2018
- Assisted patients in preparation for examinations, assessing and recording vital signs
- Assisted with technical treatments and entered information in patient records and charts
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
Laundry Attendant
FairField Inn & suites
01.2016 - 09.2017
- Maintained correct equipment settings such as spin speed, temperature and fill level.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Transported soiled laundry to washers to be cleaned.
- Handled guest complaints, maintaining a positive dining experience for all restaurant patrons.
Personal Caregiver
TPA
02.2015 - 08.2017
- Transported patients to and from medical, dental and personal care appointments
- Monitored clients' progress to report necessary changes
- Worked to improve patient outlook and daily living through compassionate care
- Maintained clean and well-organized environment to promote client happiness and safety
Education
P.C.A-Patient Care Assistant
Concorde Career College
Memphis, TN2014
High School Diploma -
Melrose High School
Memphis, TN2009
Skills
- Quick learner
- Excellent with kids
- CPR and first aid education
- Heavy lifting
- Order taking
- Compassionate client care
- Team leader
- Setting appointments
Timeline
Case Manager
First To Serve
06.2022 - 02.2024
Hairstylist
Emani’s Boutique
02.2022 - Current
Intake Specialist
Optima Medical Group
06.2021 - 08.2022
Home Care Provider
IHSS
02.2019 - Current
Customer Service Representative
Call Center Solutions
11.2018 - 10.2020
Medical Assistant
LA WELLNESS STATION
10.2017 - 06.2018
Laundry Attendant
FairField Inn & suites
01.2016 - 09.2017
Personal Caregiver
TPA
02.2015 - 08.2017
P.C.A-Patient Care Assistant
Concorde Career College
High School Diploma -
Melrose High School
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