Summary
Overview
Work History
Education
Skills
References
Awards & certificates
Timeline
Generic

Jeallene Balbas

Calgary,Canada

Summary

6+ years of experience working in customer service, along with 1+ years of experience in the Esthetics industry. Hardworking employee with client care, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges.

Overview

7
7
years of professional experience

Work History

Esthetician

Arcadian Massage & Spa
Calgary, AB
01.2025 - Current
  • Provided services for clients

- Facials (Basic, Advanced)

- Manicure, Pedicure

- Waxing

- Brow Lamination/Tint & Lash Lift/Tint

- Body Treatments (Massage)

- Makeup

  • Dispense products to Estheticians, inventory count
  • Conducted skin analysis for clients to determine appropriate treatments and products
  • Followed up with clients after their service was completed to ensure satisfaction
  • Educated clients on proper skincare techniques and product usage
  • Reception

Sales Associate

International Beauty Services & Supplies
Calgary, Alberta
11.2024 - 12.2024
  • Maintained knowledge of sales and promotions
  • Processed transactions using a point-of-sale system
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Cleaned shelves, counters and tables to maintain organized store
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements

Barista/Kitchen

Macao Imperial Tea
Calgary, AB
09.2021 - 11.2024
  • Multitasking between front counter and kitchen duties - taking orders, making drinks, cooking
  • Assisted with training of new employees
  • Maintained positive attitude within customers and workers
  • Problem-solving while working under pressure

Stock/Sales Associate

Oak and Fort
Calgary, AB
12.2022 - 07.2023
  • Unboxing deliveries, backstock and audit new items
  • Inventory count
  • Cashier
  • Sell clothes to customers; give recommendations, fitting room

Guest Experience Leader

McDonald's
Scarborough, ON
09.2019 - 11.2020
  • Served as a successful leader, greeting customers and promoting store success
  • Supported and assisted employees in need
  • Multitasking in fast-paced environment - take, assemble, and dispatch orders
  • Host special events in store

Fast Food Service Worker

Jollibee
Scarborough, ON
04.2018 - 08.2018
  • Assembled and dispatched accurate orders within fast-paced environment
  • Work overtime to get tasks done
  • Managed to make customers experience in store as satisfied as possible

Education

Diploma -

MTG Healthcare Academy
Calgary, AB
08.2021

Ontario Secondary School Diploma -

Francis Libermann Catholic High School
Scarborough, ON
06.2018

CIDESCO Esthetic Diploma -

The Esthetic Institute
Calgary, AB

Skills

  • Teamwork
  • Leadership
  • Problem-solving
  • Reliability
  • Multitasking
  • Interpersonal communication skills
  • Organizational skills
  • Time management
  • Customer service
  • Computer skills

References

  • Marianne Mejia, Macao Imperial Tea, Manager, 403-617-4347
  • Angela Morton, International Beauty Services & Supplies, Manager, 587-433-1842
  • Angela Rowland, The Esthetic Institute, Instructor, 780-518-3721

Awards & certificates

  • Citizenship Award, 06/01/14
  • Honour Roll, 06/01/18
  • Ontario Scholar, 06/01/18
  • McCarthy Scholarship, 06/01/18
  • Core French Certificate, 06/01/18

Timeline

Esthetician

Arcadian Massage & Spa
01.2025 - Current

Sales Associate

International Beauty Services & Supplies
11.2024 - 12.2024

Stock/Sales Associate

Oak and Fort
12.2022 - 07.2023

Barista/Kitchen

Macao Imperial Tea
09.2021 - 11.2024

Guest Experience Leader

McDonald's
09.2019 - 11.2020

Fast Food Service Worker

Jollibee
04.2018 - 08.2018

Diploma -

MTG Healthcare Academy

Ontario Secondary School Diploma -

Francis Libermann Catholic High School

CIDESCO Esthetic Diploma -

The Esthetic Institute
Jeallene Balbas