Je-Vonté Thompson
Brampton,ON
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Airport Customer Service Agent
GTADNATA
Toronto, Ontario
04.2024 - 03.2026
- Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.
- Verified identification documents such as passports or driver's licenses.
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
- Monitored security procedures to ensure passenger safety.
- Trained new staff members on proper customer service techniques and policies.
- Performed daily opening and closing procedures in accordance with company standards.
- Monitored airport security checkpoints to ensure compliance with safety regulations.
Youth Mentor
BMI YOUTHRISE
Oakville, Ontario
02.2024 - 02.2026
- Mentored at-risk youth through individual and group sessions.
- Developed engaging programs to enhance life skills and personal growth.
- Collaborated with community organizations to provide resources and support.
- Facilitated group activities to help build social skills and increase self-esteem.
- Collaborated with parents, teachers, counselors, and other professionals to ensure positive outcomes for youth.
- Participated in professional development workshops related to effective mentoring practices.
- Assisted with the development of individualized plans for youth to achieve their goals.
- Motivated youth towards successful completion of school assignments or job applications.
- Advised youth on resources available within the community that can assist them.
- Provided guidance, support, and encouragement to at-risk youth.
Youth Sports Coach
BRI FC ACADEMY
Brampton, ON
03.2021 - 03.2024
- Developed individualized skill plans based on player assessments and goals.
- Facilitated communication between players, parents, and coaching staff.
- Monitored player progress and provided constructive feedback regularly.
- Developed training and exercise programs to meet individual requirements and team play strategies.
Education
Monsignor Percy Johnson
Toronto, OntarioSkills
- Effective communication
- Time management
- Team collaboration
- New staff training
- Youth mentoring
- Leadership skills
- Skill development expertise
- Performance monitoring
- Customer service
- Community engagement
Certification
- Google AI Essentials
- Toronto Public Health Certification
- Workplace Wellbeing Certification
- Health & Safety Certification
Accomplishments
- ONTARIO MENTORSHIP GRADUATE
Timeline
Airport Customer Service Agent
GTADNATA
04.2024 - 03.2026
Youth Mentor
BMI YOUTHRISE
02.2024 - 02.2026
Youth Sports Coach
BRI FC ACADEMY
03.2021 - 03.2024
Monsignor Percy Johnson