Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jue Chang

Fresno

Summary

Goal-oriented professional skilled in managing stressful situations and addressing benefits needs while navigating complex agency structures. Experienced in adhering to regulatory limits and department standards through effective communication via email, letters, phone calls, and in-person interactions. Proven track record in generating new business through the sale of diverse insurance plans.

Overview

10
10
years of professional experience

Work History

Life Agent

Freedom Equity Group
03.2024 - Current
  • Offer life policies and assists clients with retirement plans. Explain, and recommend products that would best benefit client’s needs. Delivered life policies and annuity receipts to clients.
  • 25 hours weekly

Food Delivery

Uber Eats Delivery
02.2022 - Current
  • Pick up orders from store or restaurant in a timing manner and deliver to delivery recipients. Assist customers with substituting for the best product when requested items are unavailable.
  • 40 hours weekly

Food Delivery

Door Dash
10.2021 - Current
  • Pick up orders from store or restaurant in a timing manner and deliver to delivery recipients. Assist customers with substituting for the best product when requested items are unavailable.
  • 40 hours weekly

Tax Examining Technician

Internal Revenue Service
02.2018 - 01.2021
  • Code and edit taxpayer’s 1040s, 1040As, 1040EZs, and other forms. Determining information that is initiated by taxpayers. Process refund schemes, kick outs, unrelated forms out for further research. Take accurate actions to close a case such as computing tax liability, preparing manual refunds, and adjusting the taxpayer’s account.
  • 40 hours weekly

Sales Team Member

Baby “R” US
09.2017 - 02.2018
  • Operate cash registers, deal with returns and exchanges for customers, assist customers with their needs, restock apparels, stocking in the back, and offer daily in-store specials.
  • 30 hours weekly

Receptionist

Lithia Hyundai of Fresno
03.2015 - 12.2015
  • Delivering contracts to numerous banks, answering multiple high speed phone calls, and directing them to the right department. Use printer machines to make copies, scan, and print. Revised car deal contracts for file clerk or finance department, and aid used car.
  • 25 hours weekly

Education

Psychology

Fresno City College
01.2024

High School Diploma -

School of Unlimited Learning
01.2012

Skills

  • Policy writing
  • Client assessment
  • Retirement planning
  • Insurance underwriting
  • Regulatory compliance
  • Customer service
  • Sales techniques
  • Relationship building
  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration
  • Data entry

Accomplishments

  • Top sales associate of the month with Baby R Us
  • Excel tax technician

Languages

English
Professional
Hmong
Professional
Thai
Elementary
Chinese (Mandarin)
Elementary

Timeline

Life Agent

Freedom Equity Group
03.2024 - Current

Food Delivery

Uber Eats Delivery
02.2022 - Current

Food Delivery

Door Dash
10.2021 - Current

Tax Examining Technician

Internal Revenue Service
02.2018 - 01.2021

Sales Team Member

Baby “R” US
09.2017 - 02.2018

Receptionist

Lithia Hyundai of Fresno
03.2015 - 12.2015

Psychology

Fresno City College

High School Diploma -

School of Unlimited Learning

Similar Profiles

CREATE PROFILE
Jue Chang