Dedicated and detail-oriented professional with strong foundation in technology and customer service. Skilled in team facilitation, problem solving and data analysis. Seeking a position to apply my expertise and gain hands-on experience in the business field.
Overview
7
7
years of professional experience
Work History
General Merchandise Expert
Target Corporation
06.2024 - Current
Create a welcoming shopping environment by engaging guests and addressing their needs.
Stay informed about store products and services to assist guests effectively.
Process transactions efficiently while maintaining accuracy and compliance with company standards.
Inform guests about promotions, loyalty programs, and store events.
Manage order fulfillment, including Order Pick Up (OPU) and Drive Up (DU) services.
Maintain workplace safety, organization, and adherence to company policies.
Market Research Interviewer
C & C Market Research
06.2024 - Current
Conduct surveys and interviews (online, phone, and in-person) to gather high quality data.
Organize collected data for accurate analysis and trend identification.
Communicate findings effectively to clients, addressing inquiries and concerns.
Develop research methodologies and define objectives for data collection.
Volunteer Coordinator
Second Harvest Food Bank Silicon Valley
08.2023 - 06.2024
Participated in community outreach events to promote volunteer opportunities and enlist new volunteers with the organization.
Managed and tracked volunteer hours and progress to support accurate documentation.
Communicated regularly with volunteers, assisting with issues and questions.
Guided staff in handling complex problems.
Delegated work to the team, setting priorities and goals.
Resolved customer complaints or answered customers' questions.
Teaching Assistant
Temple Emanuel San Jose
09.2018 - 07.2019
Assisted teachers in creating lesson plans and providing instructional materials.
Graded assignments, tests and papers according to teacher instructions.
Provided one-on-one tutoring for students.
Helped students master learning concepts through one-on-one and small group tutoring.
Education
Business Administration For Transfer 2.0 -
De Anza College
Cupertino, CA
05-2026
High School -
Evergreen Valley High School
San Jose, CA
05.2024
Skills
Schedule Coordination
Event Planning/Logistics
Google Drive
Team Facilitation
Spreadsheets
Microsoft Office (Word/Excel)
Computer Proficiency
Analytics
Graphic Design (Adobe Illustrator, Photoshop)
Conflict resolution
Market research
Customer service
Critical thinking
Accomplishments
2024 Golden State Seal Merit Diploma Recipient, Awarded to high school graduates who demonstrated mastery of high school curriculum in six or more subject areas.
Season 70 BDL Vincent Pham Award Recipient, Awarded to BDL (Basketball Development League) basketball players who demonstrate great improvement and continue to serve as a role model of the BDL league.