Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jack Rekrutiak

Calgary,AB

Summary

Account management professional prepared to bring strong focus on client relations and project coordination to your team. Possesses valuable experience in maintaining client accounts, supporting project execution, and ensuring timely deliverables. Recognized for collaborative teamwork and adaptability, with keen ability to meet changing needs and drive results.

Overview

12
12
years of professional experience

Work History

Account Associate

Olympia Financial
10.2023 - Current
  • Managed client inquiries and provided timely support to enhance customer satisfaction.
  • Developed strong relationships with clients, addressing concerns promptly and efficiently.
  • Supported the execution of marketing initiatives to promote financial products and services.
  • Developed strong relationships with clients through consistent communication and proactive problemsolving.
  • Collaborated with cross-functional teams to ensure successful project completion and timely delivery of client deliverables.
  • Utilized CRM systems to maintain up-to-date client records and facilitate communication.

Regional Partner

Drive Hockey Analytics
04.2022 - 10.2023
  • Developed strategic partnerships with regional stakeholders to enhance collaboration and drive business growth.
  • Analyzed data trends to inform decision-making and optimize performance metrics for partner engagement.
  • Coordinated training sessions for new partners, ensuring alignment with company standards and best practices.
  • Led initiatives to streamline communication processes between partners and internal teams, improving response times.
  • Led successful product launches within the region, driving brand awareness and generating sales leads.
  • Collaborated with cross-functional teams to ensure seamless integration of products and services across the region.

Enbridge Ride To Conquer Cancer

Synergy MVS
07.2023 - 07.2023
  • 200 Km bike ride for cancer research
  • Team Synergy MVS raised over $75,000
  • Hosted / coordinated a golf tournament to show appreciation for our donor's

Team Captain

StFX Men's Lacrosse
09.2022 - 04.2023
  • Led team strategy development to enhance performance and cohesion during competitions.
  • Coordinated practice schedules, ensuring optimal training sessions for player skill enhancement.
  • Facilitated effective communication between players and coaching staff, promoting a collaborative environment.
  • Mentored junior teammates, fostering growth in skills and sportsmanship on and off the court.
  • Organized team-building activities to strengthen relationships and improve overall team dynamics.
  • Oversaw equipment management, ensuring availability of necessary resources for practices and games.
  • Boosted team morale through effective communication and motivational tactics.

Member Service Representative

Canyon Meadows Golf and Country Club
04.2021 - 08.2022
  • Handled escalated customer concerns with professionalism, fostering trust and loyalty among members.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Collaborated with team members to ensure seamless operations during peak hours or staff shortages.
  • Partnered with other departments facilitating smooth resolution of complex cases resulting in improved member experience.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Athlete

Calgary Royals Hockey Association
08.2013 - 03.2019
  • Developed training regimens to enhance performance and optimize physical conditioning.
  • Collaborated with coaching staff to analyze game strategies and improve team dynamics.
  • Mentored younger athletes, providing guidance on skill development and academic balance.
  • Managed time effectively while traveling for games, attending practice, and going to classes.
  • Developed time management skills balancing academic responsibilities with athletic commitments.
  • Engaged in community service initiatives, promoting sportsmanship and positive representation of institution.

Education

Bachelor of Arts - Business Administration & Sports Management

St. Francis Xavier University
Antigonish, None
04-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Excellent communication
  • Multitasking
  • CRM software
  • Sales
  • Reliability
  • Self motivation

Languages

English
Native or Bilingual

Interests

  • Outdoor Recreation
  • Team Sports
  • Travel
  • Live Music
  • Making New Friends

Timeline

Account Associate

Olympia Financial
10.2023 - Current

Enbridge Ride To Conquer Cancer

Synergy MVS
07.2023 - 07.2023

Team Captain

StFX Men's Lacrosse
09.2022 - 04.2023

Regional Partner

Drive Hockey Analytics
04.2022 - 10.2023

Member Service Representative

Canyon Meadows Golf and Country Club
04.2021 - 08.2022

Athlete

Calgary Royals Hockey Association
08.2013 - 03.2019

Bachelor of Arts - Business Administration & Sports Management

St. Francis Xavier University

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Jack Rekrutiak