Juan Dircio
Anaheim
Summary
Dynamic customer service professional with 3+ years of experience in order processing and team collaboration. Committed to delivering exceptional service and optimizing operational performance, driving customer satisfaction and business success.
Overview
5
5
years of professional experience
Work History
Order Selector
Sprouts Farmer Market (Lineage)
Fullerton
06.2025 - 01.2026
- Operated pallet jacks and forklifts to facilitate timely order processing and maintain inventory accuracy.
- Selected and organized products to meet order specifications and optimize warehouse layout.
- Trained new staff on order selection processes and safety procedures to enhance team readiness.
Order Selector
Northgate Warehouse Distribution Center
Anaheim
04.2023 - 05.2025
- Selected and organized products according to order specifications and warehouse layout.
- Operated pallet jacks and forklifts to streamline order processing and maintain organized inventory.
- Transported products between warehouse aisles using electric pallet jacks and forklifts to support efficient order fulfillment.
- Inspected equipment regularly to ensure optimal performance and adherence to safety standards.
Salesman Representative
Superior Pool Products
Anaheim
04.2022 - 04.2023
- Developed relationships with key accounts to increase sales volume.
- Showcased product features to inform potential buyers, increasing engagement and interest.
- Guided customers in selecting pool products and accessories, improving satisfaction and purchase decisions.
- Partnered with team members to elevate customer service experience, fostering a supportive environment.
Checkout Advocate
Target
Garden Grove
05.2021 - 03.2022
- Executed transactions with precision to ensure smooth and efficient service.
- Resolved customer issues promptly and effectively.
- Delivered outstanding customer service during peak hours to support guest satisfaction.
- Guided guests through checkout processes and addressed inquiries to enhance their shopping experience.
- Maintained clean and organized checkout areas.
- Supported sales promotions by informing customers about offers.
Produce Associate
Walmart
Anaheim
11.2020 - 04.2021
- Monitored quality and freshness of produce, promptly removing unsellable items to maintain standards.
- Managed daily inventory and stocked produce on sales floor to ensure product availability.
- Organized and maintained cleanliness of produce displays to improve customer shopping experience.
- Operated equipment for packaging and labeling of produce items.
- Assisted customers by providing product information and answering inquiries.
Education
High School Diploma -
Anaheim High School
Anaheim, CA05-2021
Skills
- Order picking
- Picking and packing
- Warehouse equipment handling
- Forklift operations
- Order picking and processing
- Physical stamina
- Bilingual (Spanish/English)
- Customer service
- Product knowledge
- Time Management
- Attention to Detail
- Problem Solving
- Team collaboration
- Adaptability and flexibility
- Basic computer operation
- Sales support
- Communication skills
Volunteer Experience
Volunteer/Community Service
Anaheim Central Library
Anaheim, CA,
09/19 - 01/21
- Planned and coordinated seasonal events for children at the library, enhancing community engagement.
- Facilitated effective communication with customers in both languages.
- Boosted customer satisfaction by implementing creative problem-solving strategies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
Languages
Spanish
Native/ Bilingual
Timeline
Order Selector
Sprouts Farmer Market (Lineage)
06.2025 - 01.2026
Order Selector
Northgate Warehouse Distribution Center
04.2023 - 05.2025
Salesman Representative
Superior Pool Products
04.2022 - 04.2023
Checkout Advocate
Target
05.2021 - 03.2022
Produce Associate
Walmart
11.2020 - 04.2021
High School Diploma -
Anaheim High School