Jordan Decroliere
Oak Lake
Summary
Reliable support worker enthusiastically pursuing opportunity to add immediate value to your team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
8
8
years of professional experience
Work History
Support Worker
Cree Nation CFS
02.2019 - Current
- Transported children to appointments, shopping venues and entertainment events according to determined schedule.
- Watched children on a daily basis and/ or for extended periods dependant on foster parents' needs
- Assisted children during school to help provide a successful school experience
Manager of Operations
EB Games
01.2017 - 02.2019
- Established positive and effective communication among unit staff and leadership.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Created schedules, wrote and delivered yearly staff reviews
- Worked with staff to ensure excellent customer service from both myself and my team
Customer Account Manager
Aarons Furniture Store
09.2015 - 09.2017
- Evaluated customers' potential needs to make appropriate recommendations.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Education
Grade 12 -
Virden Collegiate
Virden, MB2005
Skills
- Effective Workflow Management
- Client Relations and Retention
- Time Management
- Customer Service
- Verbal and Written Communication
- Creative Solutions
Timeline
Support Worker
Cree Nation CFS
02.2019 - Current
Manager of Operations
EB Games
01.2017 - 02.2019
Customer Account Manager
Aarons Furniture Store
09.2015 - 09.2017
Grade 12 -
Virden Collegiate
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