JD Goss
Yuba City
Summary
Accomplished business leader with a proven track record at PA Logistics, excelling in operations management and customer relations. Expert in driving efficiency and fostering strong client relationships, leading to significant repeat business. Skilled in financial management and team development, achieving notable customer satisfaction and operational excellence.
Overview
25
25
years of professional experience
Work History
Owner/Operator Manager
PA Logistics
01.2015 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Manager
My Green Giant BA
03.2000 - 06.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Bachelor of Science - Ancient History
Texas Christian University
Fort Worth, TX06-1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Operations management
- Marketing
- Financial management
- Business planning
Timeline
Owner/Operator Manager
PA Logistics
01.2015 - 10.2024
Manager
My Green Giant BA
03.2000 - 06.2020
Bachelor of Science - Ancient History
Texas Christian University
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