Summary
Overview
Work History
Education
Skills
Affiliations
Certification
PERFORMANCE HIGHLIGHTS
Timeline
Generic

JD Farnsworth

Toronto,ON

Summary

Diligent leader with background in managing clinical, research and academic laboratory operations and ensuring compliance with industry standards. Demonstrated ability to lead teams and oversee complex testing procedures. Proven skills in quality control and laboratory safety.

Overview

26
26
years of professional experience
2
2
Certification

Work History

Laboratory Manager / Regional Clinical Operations Lead

Public Health Ontario
Orillia & Peterborough
01.2024 - Current
  • Clinical Workforce & Operational Leadership
  • Led multi-site clinical operations overseeing regulated healthcare professionals within a provincially governed healthcare system.
  • Accountable for workforce planning, scheduling, capacity forecasting, and productivity optimization across high-volume clinical services. (Currently approx. 35 FTE’s)
  • Directed performance management processes, including structured evaluations, quality monitoring, and corrective action planning.
  • Oversaw credentialing standards, scope adherence, and regulatory compliance across all clinical activities.
  • Successfully led regular audits for: DAP, MECP, CAP (Diagnostic Accreditation Programs, Ministry of Environment, Conservation and Parks, Canadian Accreditation programs).
  • Led team engagement and change adoption initiatives during workflow and policy evolution.
  • Clinical Quality & Performance Oversight
  • Owned clinical performance metrics including turnaround times, utilization rates, service coverage, and quality indicators.
  • Designed and implemented performance dashboards to identify variability and drive targeted improvement interventions.
  • Partnered with medical and executive leadership to ensure accreditation readiness and regulatory compliance.
  • Led root cause analyses and quality improvement initiatives to mitigate risk and strengthen clinical governance.
  • Financial & Operational Governance
  • Managed departmental budgets, resource allocation, and capital planning.
  • Developed business cases for operational improvements, staffing optimization, and system enhancements.
  • Strengthened audit preparedness and regulatory compliance processes.
  • Digital Transformation & Systems Enablement
  • Led implementation and optimization of laboratory information systems and digital workflow platforms.
  • Collaborated with IT and cross-functional teams to improve system integration and workflow automation.
  • Drove adoption of technology-enabled process improvements to increase efficiency and reduce operational bottlenecks.

Professional Practice Leader / Clinical Governance Advisor

Interior Health Authority
British Columbia
01.2016 - 01.2023
  • Provided strategic oversight of professional standards and practice frameworks across multiple healthcare sites.
  • Collaborated closely with Pathologists, Medical Technologists, and other related healthcare teams
  • Developed and implemented quality assurance and regulatory compliance programs.
  • Developed and implemented policies to improve service delivery and compliance with healthcare regulations.
  • Led cross-site performance standardization initiatives.
  • Advised executive leadership on risk management and regulatory strategy.
  • Standardized clinical practice expectations across sites through structured education and performance alignment initiatives.
  • Led strategic initiatives to enhance patient care delivery and operational efficiency.
  • Developed and implemented policies to ensure compliance with healthcare regulations and standards.

Instructor

Southern Alberta Institute of Technology
Calgary, Alberta
01.2013 - 01.2016
  • Full time instructor Health and Public Safety: Anatomic Pathology, Microbiology, Clinical Chemistry, Hematology, Histopathology, Transfusion Medicine, ECG, Phlebotomy, Basic Lab procedures and Infection Prevention and Control.
  • Developed comprehensive curriculum materials to enhance student engagement and learning outcomes.
  • Facilitated interactive workshops to promote collaborative learning among diverse student groups.
  • Evaluated program effectiveness through feedback analysis, driving strategic enhancements in curriculum design and delivery methods.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Optimized learning plans based on student performance and feedback.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.

Technologist III /Special Projects Coordinator

Alberta Health Services (Calgary Laboratory Services)
Calgary, Alberta
01.2000 - 01.2013
  • Led cross-functional teams in deploying new systems and tools for increased efficiency.
  • Developed and implemented innovative technology solutions to streamline operations.
  • Conducted thorough analysis of technology performance, identifying areas for improvement.
  • One of two designated Technologist III for the city of Calgary Anatomic Pathology laboratories.
  • Supervised multidisciplinary healthcare teams (5 hospital labs) in regulated environments.
  • Supported numerous accreditation processes and compliance audits.
  • Mentored junior technologists, fostering skills development and knowledge sharing.
  • Contributed to system-wide workflow and quality improvement initiatives.
  • SME on new LIS implementation and training of all AP staff

Education

Associate of Science - Medical Laboratory Technology

Southern Alberta Institute of Technology
Calgary, Alberta

Project Management Certificate

Mount Royal University
Calgary, Alberta

Skills

  • Clinical Operations Leadership
  • Workforce Planning & Contractor Oversight
  • Performance Management & KPI Development
  • Clinical Quality Improvement
  • Regulatory & Accreditation Compliance
  • Risk Mitigation & Governance
  • Data-Driven Decision-Making
  • Digital Workflow & Automation Adoption
  • Cross-Functional Stakeholder Alignment
  • Budget & Resource Optimization
  • Change Management in Regulated Environments
  • Laboratory Information Systems (LIS)
  • Electronic Health Records
  • Performance Reporting & Data Dashboards
  • Regulatory Compliance Frameworks
  • Workflow Optimization Tools
  • Equipment management
  • Data management
  • Employee supervision
  • Hazardous waste management
  • Standard operating procedures
  • Cross-functional teamwork
  • Collaborative research
  • Biological sample processing
  • Ethics and integrity
  • Quality controls
  • Data interpretation
  • Protocol optimization
  • QA procedure development
  • Training and development
  • Process improvement
  • Strategic planning
  • Onboarding and orientation

Affiliations

  • Registered member of the CSMLS (Canadian Society of Medical Laboratory Technologists)
  • Registered member of the CMLTO (College of Medical Laboratory Technologists of Ontario)

Certification

  • Medical Laboratory Technologist
  • Project Management Certificate program.
  • Currently pursuing ISO 9001 Lead Auditor Certification

PERFORMANCE HIGHLIGHTS

  • Improved operational throughput and service efficiency through structured KPI monitoring and workflow redesign.
  • Strengthened regulatory compliance frameworks across multi-site operations.
  • Reduced performance variability through targeted practitioner coaching and quality initiatives.
  • Led successful accreditation and audit cycles within complex healthcare environments.
  • Implemented digital workflow enhancements improving operational efficiency and reporting visibility.

Timeline

Laboratory Manager / Regional Clinical Operations Lead

Public Health Ontario
01.2024 - Current

Professional Practice Leader / Clinical Governance Advisor

Interior Health Authority
01.2016 - 01.2023

Instructor

Southern Alberta Institute of Technology
01.2013 - 01.2016

Technologist III /Special Projects Coordinator

Alberta Health Services (Calgary Laboratory Services)
01.2000 - 01.2013

Associate of Science - Medical Laboratory Technology

Southern Alberta Institute of Technology

Project Management Certificate

Mount Royal University
JD Farnsworth