Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

J.C. De Sousa

LAVAL,QC

Summary

Professional consultant prepared to deliver impactful process improvement solutions. Background in process analysis and optimization, with focus on team collaboration and achieving results. Known for adaptability and reliability in dynamic environments, with strong problem-solving and analytical skills.

Experienced with analyzing and optimizing business processes. Utilizes strategic thinking to enhance efficiency and effectiveness. Knowledge of delivering practical solutions tailored to organizational needs.

Diligent [Desired Position] with background in process improvement and optimization. Demonstrated success in streamlining operations and enhancing productivity. Proven ability to implement effective solutions and utilize analytical skills to drive improvements.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Industry Process Consultant Manager

Dassault Systemes
01.2024 - Current
  • Developed and implemented new processes to optimize organizational performance.
  • Reduced operational costs with thorough cost-benefit analysis of current processes.
  • Managed project timelines effectively, meeting or exceeding targeted deadlines consistently throughout implementation phases.
  • Evaluated software tools to enhance automation capabilities within core business processes, leading to reduced manual labor hours and increased accuracy rates.

Project Team Lead

Dassault Systemes
09.2011 - 01.2024
  • Coordinated efforts between multiple departments for seamless integration of specialized expertise into the overall project scope.
  • Optimized resource utilization for optimal results while adhering to budgetary constraints throughout the duration of projects.
  • Built strong relationships with stakeholders by maintaining transparency in communication and providing regular updates on project status.
  • Negotiated contracts with external vendors or partners as necessary to secure required resources at competitive rates while preserving quality standards in service delivery.
  • Enhanced team performance with regular coaching, feedback sessions, and performance evaluations.
  • Mitigated risks proactively through continuous monitoring of project progress and addressing potential issues swiftly.
  • Achieved high levels of stakeholder satisfaction through exemplary leadership, consistent communication, and a commitment to delivering results in alignment with established objectives.

Assistant Branch Manager

CIBC
04.2007 - 09.2011
  • Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
  • Oversaw the successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.

Central Cash Manager

CIBC
10.2002 - 03.2007
  • Enhanced cash flow by implementing efficient cash management processes and procedures.
  • Provided regular updates to senior management on cash management activities, progress against targets, and areas of potential risk or opportunity.
  • Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
  • Managed daily cash positions, ensuring adequate liquidity for operational needs while maximizing returns on idle funds.

Central Cash Custodian

CIBC
07.1998 - 06.2006
  • Demonstrated adaptability by quickly learning new systems and processes as they were implemented within the organization.
  • Continuously updated knowledge on industry best practices, staying current with advancements in cash management technology and techniques.
  • Maintained accurate records of all transactions, assisting with financial audits and reporting requirements.
  • Facilitated smooth operations during high-volume periods by effectively coordinating efforts with other team members to manage increased workflow demands.

Team Lead

CIBC
07.2000 - 09.2002
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Financial Services Representative

CIBC
04.1994 - 06.1998
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.

Education

Communications

Dawson College
Westmount, QC
05-1995

Skills

  • Software deployment
  • Business process analysis
  • Process improvement strategies
  • Workflow optimization
  • Team collaboration
  • Documents and reports
  • Relationship building
  • Customer relations
  • Process flows
  • Continuous improvement
  • Project management
  • Process validation
  • Waste reduction
  • Mechanical engineering knowledge
  • Process development
  • Project oversight

Languages

English
Native or Bilingual
French
Native or Bilingual
Portuguese
Native or Bilingual

Certification

  • 3Dexperience Cloud - Technical awareness, Dassault Systèmes - May 2025
  • 3Dexperience Cloud - Technical awareness, Dassault Systèmes - February 2023
  • VALUE ENGAGEMENT Fundamentals Certification, Dassault Systèmes - May 2023
  • 3DEXPERIENCE on the Cloud Fundamentals, Dassault Systèmes - May 2022
  • Be a Manager Certification, Dassault Systèmes - May 2023
  • Mastering the 3DEXPERIENCE platform certification, Dassault Systèmes - February 2021

Timeline

Industry Process Consultant Manager

Dassault Systemes
01.2024 - Current

Project Team Lead

Dassault Systemes
09.2011 - 01.2024

Assistant Branch Manager

CIBC
04.2007 - 09.2011

Central Cash Manager

CIBC
10.2002 - 03.2007

Team Lead

CIBC
07.2000 - 09.2002

Central Cash Custodian

CIBC
07.1998 - 06.2006

Financial Services Representative

CIBC
04.1994 - 06.1998

Communications

Dawson College

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J.C. De Sousa