Jazzmin Mary Figueroa Tan
Montclair,CA
Summary
Accomplished food service professional with outstanding experience in customer service, proficient at enhancing sales while providing exceptional service to every guest. Dependable and detail-oriented baker - passionate about making pastries and baked goods in a high-volume kitchen. Well-organized and efficient server with excellent communication and teamwork skills - capable of multitasking and prioritizing in demanding situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Menkoi Ya Ramen
11.2022 - 09.2024
- Greet customers: Welcome guests warmly and guide them to their tables.
- Take orders: Accurately take customer orders, providing details about different ramen types, broths, and toppings.
- Serve food and drinks: Deliver ramen and drinks promptly, ensuring correct presentation and temperature.
- Explain menu items: Offer information about the ramen varieties, broth options, and spice levels, and make recommendations as needed.
- Monitor guest satisfaction: Check in with customers throughout their meal and address any requests or concerns.
- Process payments: Handle customer transactions, including bills, payments, and receipts using the restaurant's POS system.
- Clean and reset tables: Clear tables after guests finish and prepare them for the next guest.
- Maintain cleanliness: Keep the dining area tidy and organized, adhering to cleanliness standards.
- Collaborate with kitchen staff: Communicate special requests or dietary needs to the kitchen team.
- Follow food safety guidelines: Ensure all food safety and hygiene protocols are followed.
Baker
Crumbl Cookies
08.2022 - 12.2022
- Prepare dough: Mix cookie dough according to Crumbl's recipes for various cookie flavors.
- Portion and shape dough: Accurately portion and shape cookie dough for consistent size and appearance.
- Bake cookies: Monitor baking times and temperatures to ensure cookies are perfectly baked.
- Decorate and top cookies: Apply frosting, glazes, and toppings as required for specific cookie varieties.
- Maintain cleanliness: Clean and sanitize the kitchen, baking tools, and equipment regularly.
- Monitor inventory: Track ingredients and supplies to ensure sufficient stock for daily production.
- Follow food safety standards: Adhere to hygiene and safety guidelines in food preparation and storage.
- Assist with other tasks: Help with packaging cookies, preparing orders, or assisting customers as needed.
Server
Yupp Dduk
02.2022 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Baker
Mochinut
07.2021 - 03.2022
- Prepare dough: Mix mochi donut dough according to specific recipes.
- Shape donuts: Form dough into the signature ring shape or use molds.
- Fry donuts: Fry to achieve a crispy exterior and soft, chewy interior.
- Glaze and decorate: Apply various glazes, coatings, and toppings (e.g., matcha, chocolate).
- Maintain cleanliness: Clean and sanitize kitchen and equipment regularly.
- Monitor inventory: Keep track of ingredients and supplies for daily production.
- Follow safety standards: Adhere to food safety guidelines and store policies.
- Assist with other tasks: Help with customer service, taking orders, or packaging.
Baker
Paris Baguette
04.2019 - 08.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Education
Associate of Science - Baking And Pastry Arts
Mt. San Antonio College
Walnut, CA2026
Associate of Science - Culinary Arts
Mt. San Antonio Colleg
Walnut, CA2026
Associate of Science - Hospitality And Restaurant Management
Mt. San Antonio College
Walnut, CA2026
High School Diploma -
John A. Rowland High School
Rowland Heights, CA2016
Skills
- Food safety
- Baking
- Adaptability
- Organization
- Customer service
- Communication
- Time management
- Attention to detail
- Teamwork
- Menu knowledge
- Customer service
Certification
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
Menkoi Ya Ramen
11.2022 - 09.2024
Baker
Crumbl Cookies
08.2022 - 12.2022
Server
Yupp Dduk
02.2022 - 06.2022
Baker
Mochinut
07.2021 - 03.2022
Baker
Paris Baguette
04.2019 - 08.2020
Associate of Science - Baking And Pastry Arts
Mt. San Antonio College
Associate of Science - Culinary Arts
Mt. San Antonio Colleg
Associate of Science - Hospitality And Restaurant Management
Mt. San Antonio College
High School Diploma -
John A. Rowland High School
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
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