Jazzmine Hollins
Pleasanton
Summary
Skilled Property and Community Association Portfolio Manager with a robust background in real estate operations. I am a detail-oriented professional with over 4 years of management experience. I aim to leverage my strong organizational and communication skills to enhance property performance, improve resident satisfaction, and increase company revenue and overall satisfaction ratings.
Overview
6
6
years of professional experience
Work History
Portfolio Manager
Community Associations Management
Pleasanton
04.2025 - Current
- Managed and delivered financial reports, budgets, and variance analyses at board meetings. Organized and led board meetings, annual meetings, and executive sessions, which involved preparing agendas, board packets, and minutes to ensure effective decision-making. Achieved a 98 percent rate of deliverables while maintaining quality.
- Managed daily operations for 11 communities, coordinating maintenance and ensuring compliance with governing documents and state laws. Served as the primary contact for HOA boards, homeowners, and vendors, facilitating communication and resolving issues while maintaining professionalism and positive resident relationships.
- Processed invoices, tracked expenses, ensured accurate financial recordkeeping, and executed 100% of annual budget submissions. Created annual calendars for all associations and numerous spreadsheets to maintain accuracy and time management.
Owner & Notary Public
Divine & Luxury Solutions LLC
Pleasanton
01.2024 - Current
- Provide mobile and remote notary services, including the notarization of legal documents such as affidavits, powers of attorney, and real estate transactions.
- Ensured compliance with California notary laws and regulations, staying current with legal requirements to uphold service integrity.
- Managed business operations, streamlining client acquisition, scheduling, billing, and marketing for effective service delivery.
- Developed and maintained strong client relationships, facilitating repeat business and generating referrals.
- Utilize digital platforms for electronic notarizations, enhancing service efficiency and accessibility.
Property Manager
Walsh Property Management
Castro Valley
01.2020 - 02.2024
- Managed operations of residential communities, coordinating maintenance, managing vendors, and enforcing policies. Communicated with homeowners and resolved conflicts, ensuring community satisfaction.
- Managed daily transaction reports and ensured smooth property operations by evaluating tenants, handling leasing activities, maintaining applicant tracking records, and generating recruitment reports. Organized property viewings and addressed tenant inquiries, achieving a turnover rate below 10 percent.
- Handled payroll operations for hours, commissions, bonuses, taxes, and deductions. Managed budgeting by reviewing invoices, tracking expenses, and assisting in annual budget preparation to support financial health.
Education
Associate of Science - Business Real Estate 3.8
West Valley College
Saratoga, CA06-2026
Skills
Administrative Assistant-Blackhawk Plastic Surgery, Danville, CA, 2017-2019
- Managed executive calendar and coordinated weekly project team meetings
- Provided comprehensive clerical support to employees, including document management and communication tasks
- Ordered and distributed office supplies within budget constraints to ensure operational efficiency
- Aggregated and prepared documentation and reports for office meetings, distribution, and filing
- Greeted numerous visitors, including VIPs, vendors, and interview candidates
- Contacted patients about unpaid and underpaid accounts to facilitate thetimely resolution of billing issues
- Maintained organized documentation of prescription refill information for the office of one physician
Skills
- Certified Community Association Manager CACM
- Yardi, RealPage, MRI, Sage
- Tops, Enumerate, Vantaca
- Microsoft Office, Adobe, DocuSign, QuickBooks
- Certified Notary Public & Loan Signing Agent
- E&O Bond – $100,000 and Insured
- Professional Phone Etiquette, Customer Service Driven, Conflict Resolution, Organizational Skills with Attention to Detail, Exceptional Multitasker with Time Management Skills
Timeline
Portfolio Manager
Community Associations Management
04.2025 - Current
Owner & Notary Public
Divine & Luxury Solutions LLC
01.2024 - Current
Property Manager
Walsh Property Management
01.2020 - 02.2024
Associate of Science - Business Real Estate 3.8
West Valley College