Jazzmin Bowman
Northridge
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Ulta Beauty, Van Nuys
11.2025 - Current
- Performed cash, card, and check transactions to complete customer purchases.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products to customers.
- Followed up with customers to increase satisfaction with purchases and services.
- Provided personalized beauty consultations to enhance customer experience and satisfaction.
- Assisted in product selection by understanding individual skin types and preferences.
- Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
- BOPIS - Processed online orders to be picked up in store in a timely manner
- Resolved customer complaints with empathy and efficiency, preserving brand reputation.
Office Assistant
Troyco, Chatsworth
03.2024 - 07.2025
- Used Excel to input change orders, and fundings
- Supported the preparation of reports by compiling data and formatting documents accurately.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Processed invoices, bills, and managed funds on Quickbooks
- Developed and implemented filing systems that improved document retrieval efficiency.
Customer Service Representative
Stark, West Hollywood
07.2022 - 05.2024
- Scheduled Appointments for clients to see the doctors or trainers
- Maintained Cleanliness of the gym and bathrooms
- Resolved customer inquiries through effective communication and problem-solving skills.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
- Managed customer complaints efficiently, ensuring timely resolutions and positive experiences.
- Implemented feedback mechanisms to gather insights for continuous service improvement.
- Utilized CRM software to track interactions and maintain accurate customer records.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Sought ways to improve processes and services provided.
- Supported inventory control of all supplements, recommended selected and helped locate and obtain out-of-stock product based on customer requests.
Brand Representative
Hollister Co., Northridge
12.2017 - 05.2019
- Performed cash, card, and check transactions to complete customer purchases.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Greeted customers warmly and pleasantly answered inquiries.
- Processing online and over the phone orders/ pick ups
- Monitored inventory levels closely, ensuring adequate stock availability during peak periods or promotions.
- Contributed to the development of engaging visual merchandising displays that showcased products effectively while attracting customer attention.
- Monitored sales trends and customer interactions to identify opportunities for improvement.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
Education
Associates - Public Health
College of the Canyons
Santa Clarita01.2026
High School Diploma - undefined
Granada Hills Charter High School
Granada Hills06.2017
Skills
- Microsoft Office (Excel, Outlook, Word, Powerpoint)
- Customer engagement
- Upselling and cross selling
- Sales
- Data Entry
- Customer Service
- Organization and multitasking
- Cash handling
- Team collaboration
- Communications
- Flexibility and adaptability
- Catering
Timeline
Beauty Advisor
Ulta Beauty, Van Nuys
11.2025 - Current
Office Assistant
Troyco, Chatsworth
03.2024 - 07.2025
Customer Service Representative
Stark, West Hollywood
07.2022 - 05.2024
Brand Representative
Hollister Co., Northridge
12.2017 - 05.2019
High School Diploma - undefined
Granada Hills Charter High School
Associates - Public Health
College of the Canyons
Internships
- Dr. Norma Lavin; Endocrinologist, Tarzana — Medical Assisting
- Took vitals of the patients, read A1C’s of clients, administered Testosterone shots and prepared the rooms for the doctors consultations
- Filing patient information and practiced HIPPA procedures
- Faxing out prescriptions to the pharmacys
Freelance Work
- Avigavi LLC DBA Finale Fine Finishes - created spreadsheets to provide descriptions and photographs of furniture and other miscellaneous items for interior designing
- Just Squeezed - Served lemonade, processed payments and engaged with customers at Stagecoach Music Festival