Summary
Overview
Work History
Education
Skills
Timeline
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JAZZINE JOYCE ADOLFO

Calgary,Canada

Summary

Responsible individual who is passionate about delivering quality service with vast experience in effective and efficient operations. Detail-oriented team player with strong organizational skills.

Overview

11
11
years of professional experience

Work History

Operations Manager

JT Agrivet Supply
09.2020 - 08.2024
  • Manages daily sales and makes the business plan
  • Ensures all operations are carried on in an appropriate, cost-effective way
  • Assess and analyzed budgets to optimize profitability
  • Purchases materials, plans inventory and oversees warehouse efficiency
  • Performs quality control and monitors production KPIs
  • Enforcing regulatory and safety standards

Reservations Officer

Royal Friendship Tour Services
07.2014 - 03.2020
  • Issues domestic and international air tickets
  • Plans tour packages and makes quotations/proposals
  • Books hotel reservations or cruise packages (Asia, USA & Europe) for clients
  • Serves as tour coordinator for school trips educational tours and group travel bookings
  • Resolves difficult issues/problems pertaining to travel on daily basis whilst trying to ensure no additional costs are met to both the company and client
  • Cross checks necessary documents for visa processing

Ticketing Staff

Asiatique Travel & Tours Services
08.2013 - 06.2014
  • Issues domestic & international air tickets
  • Arrange tour packages suitable for guest planned vacation dates
  • Serves as local tour coordinator
  • Prepares tour package costing and seeks approval from manager
  • Answers customer queries and deals with complains in a calm and professional manner

Education

Business Administration Diploma -

Bow Valley College
Calgary, AB

Bachelor of Science - Tourism

University of San Jose-Recoletos
01.2013

Skills

  • Sales and Marketing
  • Can work under pressure
  • Customer Service
  • Dependable and reliable
  • Teamwork
  • Positive attitude
  • Computer skills
  • Practice career professionalism
  • Apply occupational health and safety procedures
  • Apply quality standards

Timeline

Operations Manager

JT Agrivet Supply
09.2020 - 08.2024

Reservations Officer

Royal Friendship Tour Services
07.2014 - 03.2020

Ticketing Staff

Asiatique Travel & Tours Services
08.2013 - 06.2014

Business Administration Diploma -

Bow Valley College

Bachelor of Science - Tourism

University of San Jose-Recoletos

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JAZZINE JOYCE ADOLFO