JAZZINE JOYCE ADOLFO
Calgary,Canada
Summary
Responsible individual who is passionate about delivering quality service with vast experience in effective and efficient operations. Detail-oriented team player with strong organizational skills.
Overview
11
11
years of professional experience
Work History
Operations Manager
JT Agrivet Supply
09.2020 - 08.2024
- Manages daily sales and makes the business plan
- Ensures all operations are carried on in an appropriate, cost-effective way
- Assess and analyzed budgets to optimize profitability
- Purchases materials, plans inventory and oversees warehouse efficiency
- Performs quality control and monitors production KPIs
- Enforcing regulatory and safety standards
Reservations Officer
Royal Friendship Tour Services
07.2014 - 03.2020
- Issues domestic and international air tickets
- Plans tour packages and makes quotations/proposals
- Books hotel reservations or cruise packages (Asia, USA & Europe) for clients
- Serves as tour coordinator for school trips educational tours and group travel bookings
- Resolves difficult issues/problems pertaining to travel on daily basis whilst trying to ensure no additional costs are met to both the company and client
- Cross checks necessary documents for visa processing
Ticketing Staff
Asiatique Travel & Tours Services
08.2013 - 06.2014
- Issues domestic & international air tickets
- Arrange tour packages suitable for guest planned vacation dates
- Serves as local tour coordinator
- Prepares tour package costing and seeks approval from manager
- Answers customer queries and deals with complains in a calm and professional manner
Education
Business Administration Diploma -
Bow Valley College
Calgary, ABBachelor of Science - Tourism
University of San Jose-Recoletos
01.2013
Skills
- Sales and Marketing
- Can work under pressure
- Customer Service
- Dependable and reliable
- Teamwork
- Positive attitude
- Computer skills
- Practice career professionalism
- Apply occupational health and safety procedures
- Apply quality standards
Timeline
Operations Manager
JT Agrivet Supply
09.2020 - 08.2024
Reservations Officer
Royal Friendship Tour Services
07.2014 - 03.2020
Ticketing Staff
Asiatique Travel & Tours Services
08.2013 - 06.2014
Business Administration Diploma -
Bow Valley College
Bachelor of Science - Tourism
University of San Jose-Recoletos
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