Jazz Mattu

• Established new accounts through cold calling and personal visits to potential customers.
• Built strong client rapport to establish diversified network of connections.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Utilized in-depth understanding of strategic sales processes to increase revenue.
• Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
• Contributed ideas and offered constructive feedback at weekly sales and training meetings.
• Managed territory budget to support development of regional and territory leads.
• Finalized sales deals and contracts.
• Updated client accounts based on changing markets.
• Visited clients to sell [Product].
• Followed up with customers about customer service.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Built relationships with customers and community to promote long term business growth.
• Contributed to team objectives in fast-paced environment.
• Informed customers of promotions to increase sales productivity and volume.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Set and achieved company defined sales goals.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Presented professional image consistent with company's brand values.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Maintained current knowledge of evolving changes in marketplace.
• Achieved or exceeded company-defined sales quotas.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Stayed current on company offerings and industry trends.
• Attended monthly sales meetings and quarterly sales trainings.
• Contributed to event marketing, sales and brand promotion.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Met existing customers to review current services and expand sales opportunities.
• Recorded accurate and efficient records in customer database.
• Developed, maintained and utilized diverse client base.
• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Kept detailed records of daily activities through online customer database.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

• Working within the Vancouver territory developing new businesses and maintaining existing customers at projected sales levels.

• Collaborated with sales brokers and vendors to identify growth opportunities and develop strategies to increase sales.

• Developed and implemented effective campaigns

• Monitored sales and feedback from customers.

• Answered customer queries and concerns.

• Continually researched new business opportunities in the market.

• Created proposals for new and repeat customer business transactions.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Anticipated clients' needs by staying in touch on regular basis.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Built client relationships by acting as liaison between customer service and sales teams.
• Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
• Analyzed and reported on customer activity, business trends and areas of concern.

• Worked as independent Sales Account Manager for 4-6 Nutraceutical companies representing their brands.
• Working within the Vancouver, Vancouver Island, Sunshine Coast and within B.C. territories maintaining existing customers at projected sales levels and developing new business accounts to grow sales in nutritional supplements.
• Collaborated with sales managers to identify growth opportunities and develop strategies to increase sales.
• Developed and implemented effective campaigns
• Monitored sales and feedback from customers.
• Answered customer queries and concerns.
• Continually researched new business opportunities in the market.
• Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
• Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
• Used strong customer service skills to develop loyal customer base, increasing repurchasing rate [Number]%.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Educated customers by providing hands-on [Product] demonstrations and explaining benefits and advantages of using [Product].
• Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Designed, developed and implemented wellness product sales strategies to market business and generate new sales.
• Developed outreach initiative, increasing sales [Number]% each sales period.
• Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
• Identified new customers by attending trade-shows, networking and performing cold-calls.
• Attain 95-100% of sales goal with strategic territory management and effective relationship-building.
• Analyzed and implemented account penetration strategies for target customers.
• Conducted daily follow-up calls to answer client's questions and manage sales process.
• Orchestrated efficient and performance-oriented daily work plan to maximize time usage and customer connections.