Jazmin Iribe
Chula Vista,CA
Summary
Dynamic hospitality professional with extensive experience at Sheraton Hotel & Resorts, excelling in customer service and teamwork. Proven ability to enhance guest experiences through strong communication and multitasking skills. Adept at training staff and boosting event success, ensuring satisfaction while maintaining high service standards. Fluent in English and Spanish.
Overview
5
5
years of professional experience
Work History
Server
Sheraton Hotel & Resorts
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Banquet Server
Sheraton Hotel & Resorts
03.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Increased overall event success by anticipating guests needs and promptly addressing requests or concerns.
Apparel Team Lead
Walmart
09.2020 - 02.2023
- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
- Mentored junior team members, fostering a supportive environment that encouraged professional growth and development.
- Boosted sales performance through regular team training sessions on effective selling techniques and product features.
- Resolved customer complaints promptly, ensuring satisfaction while maintaining a positive brand image for the company.
Education
Bachelor of Arts - Finance
San Diego State University
5500 Campanile Dr San Diego, CA 92182, US 05-2025
Associate of Arts - Business
Southwestern College
900 Otay Lakes Rd, Chula Vista, CA 91910, US 05-2022
Skills
- Customer service focus
- Hospitality service expertise
- Strong teamwork
- Time management
- Strong work ethic
- Team collaborator and leadership
- Communication skills, fluent in English and Spanish
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Server
Sheraton Hotel & Resorts
03.2023 - Current
Banquet Server
Sheraton Hotel & Resorts
03.2023 - Current
Apparel Team Lead
Walmart
09.2020 - 02.2023
Bachelor of Arts - Finance
San Diego State University
Associate of Arts - Business
Southwestern College
Similar Profiles
Jared Torres-AcevedoJared Torres-Acevedo
Cook 2 at Sheraton Hotel & ResortsCook 2 at Sheraton Hotel & Resorts
Mark WarrenMark Warren
Valet at Sheraton Hotel & ResortsValet at Sheraton Hotel & Resorts
CINDY PRIATNACINDY PRIATNA
Housekeeping Room Attendant at Sheraton Hotel & ResortsHousekeeping Room Attendant at Sheraton Hotel & Resorts