Jazmine Trotman
Halifax
Summary
Driven and adaptable professional with a proven track record in enhancing brand loyalty at Maverick XM through strategic community engagement and effective communication. Excelled in team collaboration and data entry, demonstrating creative thinking and a service-oriented approach. Skilled in fostering educational and supportive environments across diverse roles, from medical shadowing to coaching, achieving significant improvements in operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Maverick XM
11.2023 - Current
- Increased brand awareness through services and community engagement.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing complimentary experiences.
- Communicated product information with confidence and educated consumers about company.
Shadowing Student
Jenna Gibson PT
07.2023 - 08.2024
- Observed patient evaluations and treatment planning: Participated in patient assessments to gain expertise in evaluating physical conditions and examined the development of personalized treatment plans.
- Acquired practical knowledge of treatment methods: learned about and assisted in the use of a variety of physiotherapy treatments, such as exercise regimens, manual therapy, and the use of TENS machines, compression therapy (NORMATEC), heat therapy etc.
- Progress and adjustments noted in the patient: kept track of patients' progress and noted how therapies were changed in response to each patient's unique response and rate of recovery.
- Acquired knowledge regarding communication and patient care: learned how to effectively communicate with patients by addressing their concerns, offering support, and asking lots of questions to make sure pain was being managed as effectively as possible.
- Acquired comprehension of clinical procedures: saw the daily activities of a physiotherapy clinic, such as appointment setting, record keeping, cleaning and physical organization within the clinic.
Social Media Manager
Dalhousie Caribbean Connection
09.2023 - 04.2024
- Managed the Caribbean society's social media platform, ensuring consistent outreach and key messaging .
- Boosted engagement rates with the creation of compelling and visually appealing content such as event flyers and giveaway competitions.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Tutor
Centreville Seventh-Day Adventist Church
08.2023 - 08.2023
- Provided academic assistance using specific curriculum and materials within a tutoring program.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Summer Student Intern
Steine Campbell Deputy Manager of Administration
07.2022 - 08.2022
- Collaborated with a team of summer interns to organize and maintain insurance records, ensuring accurate filing by date and alphabetical order.
- Streamlined file management processes, enhancing overall efficiency and accessibility of records.
- Demonstrated attention to detail and teamwork in managing confidential information within strict deadlines.
Shadowing Student
Dr. Milena M. Russell
06.2022 - 06.2022
- Followed two medical professionals to learn appropriate methods for massage therapy and chiropractic work for a week.
- Observed chiropractic appointments and unique chiropractic methods such as the usage of the drop table, the electric gun impulse actuator, a traction table used for spinal decompression.
- Received personal advice and sentiments from professionals in two different fields of medical recovery.
- Observed appointments with a variety of different patients such as trauma patients and patients with scoliosis.
Office Assistant
Dr. Carlos Thomas
07.2019 - 07.2019
- Completed clerical tasks such as filing, copying, and printing.
- Executed record filing system to improve document organization and management.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Swim Coach
Celestial Darville
09.2018 - 04.2019
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Taught daily swim instruction to students varying in ages with different ability levels.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Prepared athletes for special competitions and tournaments.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Used teaching aids such as kickboards and fins correctly to teach students.
Education
High School Diploma -
St. Andrew's School, Dalhousie University
Nassau, Bahamas Halifax, Nova Scotia 06.2019
Skills
- Data Entry
- Team Collaboration
- Creative Thinking
- Editing and Proofreading
- Service-Oriented
- Self-Motivated
- Record Sorting and Filing
- Flexible and Adaptable
- Google Drive
Timeline
Brand Ambassador
Maverick XM
11.2023 - Current
Social Media Manager
Dalhousie Caribbean Connection
09.2023 - 04.2024
Tutor
Centreville Seventh-Day Adventist Church
08.2023 - 08.2023
Shadowing Student
Jenna Gibson PT
07.2023 - 08.2024
Summer Student Intern
Steine Campbell Deputy Manager of Administration
07.2022 - 08.2022
Shadowing Student
Dr. Milena M. Russell
06.2022 - 06.2022
Office Assistant
Dr. Carlos Thomas
07.2019 - 07.2019
Swim Coach
Celestial Darville
09.2018 - 04.2019
High School Diploma -
St. Andrew's School, Dalhousie University
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