Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Hospital Service Technician
Agiliti Health Inc
Colton
10.2023 - Current
Maintained medical equipment and ensured cleanliness, contributing to a safe and efficient patient care environment.
Assisted in the transportation of equipment, enhancing workflow efficiency throughout the hospital departments.
Followed safety protocols while handling equipment, minimizing risks and ensuring compliance with health standards.
Trained new staff on equipment handling procedures, fostering a knowledgeable team and enhancing operational efficiency.
Cast Member
Disneyland Park
Anaheim
07.2022 - 05.2023
Monitored attraction operations to ensure adherence to safety protocols, contributing to a secure and enjoyable experience for all.
Engaged with guests through interactive experiences, creating memorable moments that aligned with the park's entertainment goals.
Interacted with guests to entertain and create fun atmosphere.
Managed crowd control during peak times to maintain orderliness in the facility.
Server
Margaritas Grill Restaurant & Catering
Moreno Valley
05.2019 - 04.2021
Provided exceptional customer service by promptly addressing guest inquiries, enhancing overall dining experiences.
Collaborated with kitchen staff to ensure timely food delivery, improving service efficiency and guest satisfaction.
Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for patrons.
Accurately processed customer orders and payments using a POS system, minimizing transaction errors.