Jazmine Ortega
Alhambra
Summary
Motivated Psychology student with experience in customer-facing environments, team leadership, and public service. Skilled at building positive relationships, communicating effectively with diverse groups, and maintaining composure in fast-paced settings. Eager to contribute exceptional customer service and teamwork as a Starbucks Barista.
Overview
1
1
year of professional experience
Work History
Event Staff
Contemporary Services Corporation
Los Angeles, CA
03.2025 - 09.2025
- Assisted guests at large-scale events by providing directions, answering questions, and resolving minor issues professionally.
- Managed crowd control and traffic while upholding a friendly, service-oriented attitude.
- Maintained awareness of venue policies, safety procedures, and customer needs.
Lifeguard
Knott’s Soak City
Buena Park, CA
05.2024 - 09.2024
- Provided attentive guest service in a fast-paced, high-volume environment.
- Communicated safety procedures and park policies to hundreds of guests daily.
- Responded quickly and effectively to emergencies while maintaining professionalism.
- Collaborated with team members to ensure efficient operations and guest satisfaction.
- Maintained cleanliness and organization of assigned areas.
- Six Flags Entertainment, 2024
Education
Bachelor of Arts - Psychology
Columbia University
New York, NY05-2029
High School Diploma -
Garden Grove High School
Garden Grove, CA05-2025
Skills
- Leadership
- Customer Service
- Communication and Teamwork
- Adaptability and Problem Solving
- Time Management
- Spanish Language Proficiency
- Microsoft Office and Google Workspace
Timeline
Event Staff
Contemporary Services Corporation
03.2025 - 09.2025
Lifeguard
Knott’s Soak City
05.2024 - 09.2024
Bachelor of Arts - Psychology
Columbia University
High School Diploma -
Garden Grove High School