Jazmine Neufeld
West Kelowna,BC
Summary
Organized and dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Prevention Services Assistant
Interior Health Authority
West Kelowna Health Centre
03.2023 - Current
- Completed physical inventory counts each week
- Ordered vaccine for immunization clinics
- Distribute vaccine to community vaccine providers
- Performed data entry and completed proper paperwork
- Restocked each nurses office with adequate supply of supplies in preparation for clients
- Performed various administrative tasks by filing, copying and faxing documents.
- Update immunization manuel with any changes made by BCCDC
Health Unit Aide
Interior Health Authority
West Kelowna
03.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked medical supplies
- Developed close working relationships with front office and back office staff.
- Maintained cleanliness and sanitation of clinic or treatment environment.
Administrative Services Assistant
Interior Health Authority
Kelowna Health Centre & West Kelowna Health Centre
08.2022 - 02.2023
- Worked calmly and with patience under pressure to execute tasks under ever-changing circumstances.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Communicating with Various Health Units Through-out BC
- Entering Historical Immunization Records
- Continuous Communication with The Nursing Staff
- Handling Patient Audits Through Excel
Care- Coordinator
Lifemark Physiotherapy
West Kelowna, BC
07.2021 - 08.2022
- Used company software and databases to maintain records of services performed and patient conditions.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Performed various administrative tasks by filing, copying and faxing documents.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cleaned house, ran errands, managed laundry
- Adhered to strict guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Floor Manager
Original Joes
West Kelowna, BC
04.2018 - 06.2021
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored sales and adjusted staffing levels to meet customer service standards.
- Managed store inventory and stock levels to maintain availability of products.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Sardis Secondary
Chilliwack, BC06.2010
Skills
- Reading Comprehension
- Writing
- Computer Proficiency
- Administrative Duties
- Schedule Management
- Multi-Line Telephone Management
- Hospitality and Accommodation
- Tact and Diplomacy
- Medical Record Confidentiality
- Organization and Time Management
- Microsoft Office
- Microsoft Outlook
Timeline
Prevention Services Assistant
Interior Health Authority
03.2023 - Current
Health Unit Aide
Interior Health Authority
03.2023 - Current
Administrative Services Assistant
Interior Health Authority
08.2022 - 02.2023
Care- Coordinator
Lifemark Physiotherapy
07.2021 - 08.2022
Floor Manager
Original Joes
04.2018 - 06.2021
High School Diploma -
Sardis Secondary