Jazmine McGinnis
Fontana,CA
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Los Angeles, California
06.2025 - Current
- Assisted passengers with boarding procedures, ensuring a smooth and efficient experience from the moment they entered the aircraft.
- Conducted thorough safety demonstrations to educate passengers on emergency exits, seatbelt usage, and safety equipment before takeoff.
- Responded promptly to passenger inquiries and requests for assistance, enhancing their overall travel experience.
- Managed in-flight beverage and meal service, ensuring timely delivery and satisfaction among passengers.
- Collaborated with the cockpit crew to relay critical passenger information and ensure smooth operations during flights.
- Performed routine checks on emergency equipment and safety gear to ensure compliance with safety standards and regulations.
- Executed efficient pre-flight boarding procedures, facilitating timely departures and maintaining schedule integrity.
Flight Attendant
Horizon Air
Portland, Oregon
03.2024 - 05.2025
- Provided safety instructions to passengers prior to takeoff and landing.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Adhered to company policies regarding security measures and protocol at all times.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
Sales Associate
Sephora
Ontario, California
09.2017 - 09.2023
- Color-matching client's skincare/haircare fragrance.
- Executed financial transactions using a variety of payment methods including cash, cards, and gift cards.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Generated new revenue by facilitating the opening of credit cards and rewards accounts.
- Demonstrated proficiency in shipment, stocking, and packing duties.
- Handled incoming calls and completed necessary paperwork on a daily basis.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
Sales Associate
Birdie boutique
Norco, California
04.2016 - 05.2017
- Efficiently managed customer payments using cash and card processing at the register. Processed returns, exchanges, and refunds in accordance with company policies.
- Efficiently managed a range of tasks such as paperwork completion and telephone query resolution.
- Managed inventory by stocking and ordering necessary items.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cashier/Customer Service
Bass Pro Shops
Rancho Cucamonga, California
07.2014 - 02.2016
- Managed daily cash drawer balancing to reconcile funds effectively and maintain financial accuracy.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
Shipping/Receiving Clerk
Adecco
Rancho Cucamonga, California
02.2014 - 03.2014
- Organized and labeled boxes.
- Demonstrated expertise in box selection and packaging techniques, adeptly handled inventory management, and showcased strong computer competency.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Operated computers to access information related to shipping activities.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
Packer
Kohl's
San Bernardino, California
09.2013 - 12.2013
- Maintained inventory and stocked supplies for optimal productivity.
- Managed daily paperwork and demonstrated proficiency in computer skills
- Ensured timely completion of customer orders.
- Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
- Packed products in accordance with specified instructions.
- Collaborated with colleagues from other departments in order to coordinate efficient workflow processes.
Beauty Consultant
Macy's
Rancho Cucamonga, California
09.2013 - 11.2013
- Successfully matched customer needs with appropriate Benefit makeup products based on knowledge of their skin type, face shape, and coloring.
- Ensured proper presentation of makeup displays.
- Demonstrated proficiency in managing cash, cards, and gift cards through efficient use of computer skills and POS system
- Followed up with customers after purchase of beauty products or services rendered.
- Developed sales strategies to promote new products to clients.
Takeout
BJ's Restaurants
Ontario, California
09.2012 - 09.2013
- Demonstrated ability to handle various tasks including taking accurate meal orders, processing payments accurately using cash or credit cards, promptly seating guests in an organized manner while also attending to phone inquiries and reservation requests.
- Take-Out Server & Server
Education
High School Diploma -
Upland High School
Upland, CA2009
Skills
- Customer Service
- Multi-Tasking Strength
- Problem-Solving Skills
- Attention to detail
- Strong work ethic
Additional Information
- Fontana, CA , Authorized to work in the US for any employer
Timeline
Flight Attendant
Southwest Airlines
06.2025 - Current
Flight Attendant
Horizon Air
03.2024 - 05.2025
Sales Associate
Sephora
09.2017 - 09.2023
Sales Associate
Birdie boutique
04.2016 - 05.2017
Cashier/Customer Service
Bass Pro Shops
07.2014 - 02.2016
Shipping/Receiving Clerk
Adecco
02.2014 - 03.2014
Packer
Kohl's
09.2013 - 12.2013
Beauty Consultant
Macy's
09.2013 - 11.2013
Takeout
BJ's Restaurants
09.2012 - 09.2013
High School Diploma -
Upland High School