Jazmine Lunsford
Redding
Summary
I am an efficient and hard working individual that is not only able to work independently, but also in a group collaborative environment. I am a dedicated and organized Individual willing to learn new skills and tasks. I ensure to work in a safe and timely manner to the best of my ability. I enjoy building connections with those in my community and being a helpful public servant.
Overview
9
9
years of professional experience
Work History
City Carrier
United States Postal Service, USPS
Anderson
04.2022 - Current
- Delivered mail to residential and business customers in a timely manner, regardless of weather conditions or road conditions.
- Verified accuracy of addresses on packages and letters before delivery.
- Answered customer inquiries regarding mail delivery times, postage rates.
- Inspected assigned vehicle for safety issues and reported any mechanical problems to supervisor.
- Collected payments on past due bills during deliveries.
- Reported changes in address information or special instructions from customers immediately to supervisor.
- Worked closely with supervisors and other staff members as part of a team effort.
- Adhered strictly to Postal Service regulations concerning safe handling of hazardous materials.
- Observed traffic laws when operating delivery vehicle.
- Responded promptly to complaints from customers regarding late and missing deliveries. Along with excellent customer service by answering questions about postal services, policies, and procedures.
- Managed route efficiently to ensure that all mail was delivered within designated time frames.
- Managed in office and on street duties independently and efficiently.
- Maintained an organized environment to ensure proper care of my customers in and out of the office.
- Routed all classes of mail in sequence of delivery along established route.
Barista
Boba Tea and Coffee
Redding
06.2017 - 01.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Placed orders with suppliers for delivery of products required for daily operations.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Created promotional displays for advertising special events or promotions at the cafe.
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Food Waiter
The Vistas Assisted Living and Memory Care
Redding
03.2016 - 06.2017
- Explained daily specials and promotions to patrons in an informative yet engaging way.
- Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
- Participated in periodic inventory checks to ensure adequate stock levels of supplies.
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Responded promptly and professionally to customer feedback or complaints regarding service or food quality.
- Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
- Coordinated closing duties such as restocking supplies, counting money drawers, resetting dining room furniture and decorations, at end of shift.
- Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.
- Followed health codes guidelines for safe food handling practices at all times including proper storage techniques for perishable items.
- Replenished beverages throughout meal service as needed.
Education
High School Diploma -
Shasta High School
Redding, CA06-2017
Some College (No Degree) -
Shasta College
Redding, CASkills
- Route management
- Organization and cleanliness
- Problem solver and multitasker
- Customer service
- Team collaborator
- Effective time management
Timeline
City Carrier
United States Postal Service, USPS
04.2022 - Current
Barista
Boba Tea and Coffee
06.2017 - 01.2022
Food Waiter
The Vistas Assisted Living and Memory Care
03.2016 - 06.2017
High School Diploma -
Shasta High School
Some College (No Degree) -
Shasta College