Jazmine Juco
Long Beach
Summary
Dynamic and results-driven Store Associate with a proven track record at Finish Line at Macy’s and Journeys, excelling in customer assistance and POS systems. Recognized for enhancing guest relations and optimizing inventory management, I leverage strong communication skills to foster teamwork and drive sales performance. Committed to delivering exceptional service and achieving operational excellence. Experienced Physical Therapy Technician with a proven track record of providing essential support in therapeutic settings. Proficient in assisting therapists with patient exercises, treatments, and modalities. Skilled in patient intake, documentation, and equipment setup. Strong communicator with a compassionate approach to patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Associate
Journeys
Long Beach
04.2025 - 06.2025
- Delivered exceptional customer service by assisting with product selection and inquiries.
- Maintained organized store displays to ensure product visibility and availability.
- Operated point-of-sale system, facilitating efficient transaction processing.
- Collaborated with team members to restock inventory and optimize product placement.
- Engaged customers positively, providing professional support for sales and service needs.
- Arranged merchandise to highlight new styles and drive customer interest.
- Answered queries regarding promotions and resolved issues per store policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
PT Tech Intern
H2Orthopedic
Laguna Hills
09.2024 - 04.2025
- Acquired foundational knowledge of physical therapy techniques through observation of licensed therapists.
- Ensured cleanliness and sanitation of therapy areas and equipment.
- Assisted physical therapists during patient treatments and exercises.
- Prepared treatment areas by sanitizing equipment and organizing supplies.
- Monitored patient progress and reported observations to therapists.
- Studied development and adjustment of individualized treatment plans based on patient progress.
- Learned operational management of physical therapy clinic, including scheduling and record-keeping.
- Gained insight into effective communication strategies to engage patients and address concerns.
Store Associate
Journey’s
Fairfield
07.2022 - 03.2023
- Greet customers as they enter the store and provide excellent customer service
- Help customers find the right shoes by asking questions about their needs, preferences, and budget
- Measure customers' feet and suggest the appropriate size and width for the shoes they are interested in
- Provide product information, including materials, features, and benefits of different shoes
- Keep the store clean, organized, and visually appealing by arranging shoes on display, restocking shelves, and sweeping the floor
- Process transactions using a cash register or point-of-sale system, including handling cash, credit cards, and gift cards
- Offer add-on sales, such as shoe care products, insoles, or accessories that complement the customer's purchase
- Handle returns and exchanges according to store policies, ensuring customer satisfaction and resolving any issues promptly
- Maintain inventory accuracy by conducting regular stock checks, receiving and tagging new merchandise, and reporting any discrepancies to the manager
- Attend training sessions and stay up-to-date with product knowledge, sales techniques, and company policies and procedures
- Maintained organized store displays and ensured product availability on shelves.
- Operated point-of-sale system for efficient transaction processing and customer service.
- Collaborated with team members to restock inventory and manage product placement.
- Implemented visual merchandising strategies to highlight promotions and new arrivals.
Store Associate
Finish Line at Macy’s
Fairfield
08.2021 - 06.2022
- Delivered exceptional customer service by understanding needs and aligning sales strategies.
- Guided customers in selecting ideal shoe styles to enhance shopping experience.
- Maintained organized inventory and curated shoe displays to attract customers.
- Executed POS transactions, ensuring accuracy in cash flow and customer satisfaction.
- Trained and onboarded new employees, promoting adherence to brand standards.
- Managed price markdowns effectively to optimize sales performance.
- Resolved customer complaints swiftly, enhancing overall service quality.
Crew Member
Baskin-Robbins
Fairfield
08.2020 - 05.2021
- Provided friendly greetings to customers, fostering a welcoming atmosphere.
- Maintained cleanliness in customer service and food preparation areas to ensure hygiene.
- Took customer orders while delivering fast and accurate service.
- Collaborated effectively with teammates and embraced coaching from management.
- Maintained positive work environment that encouraged teamwork and open communication.
- Executed quick service standards to enhance operational efficiency.
- Utilized hazardous materials safely during cleaning tasks to uphold safety standards.
Education
B.S - Kinesiology: Exercise Science
CSU Long Beach
Long Beach, CA05.2025
Associates Degrees - Kinesiology, IS Sci & Quant Reasoning, General Science, Biomedical Science
Solano Community College
Fairfield, CA05.2023
High School Diploma -
St. Patrick- St. Vincent’s High School
Vallejo, CA05.2021
Skills
- Food safety proficiency
- Guest relations
- POS systems
- Customer assistance
- Collaborative team player
- Communication effectiveness
- Stock oversight
- Shoe industry knowledge
Certification
Basic Life Support Certificate
Timeline
Store Associate
Journeys
04.2025 - 06.2025
PT Tech Intern
H2Orthopedic
09.2024 - 04.2025
Store Associate
Journey’s
07.2022 - 03.2023
Store Associate
Finish Line at Macy’s
08.2021 - 06.2022
Crew Member
Baskin-Robbins
08.2020 - 05.2021
B.S - Kinesiology: Exercise Science
CSU Long Beach
Associates Degrees - Kinesiology, IS Sci & Quant Reasoning, General Science, Biomedical Science
Solano Community College
High School Diploma -
St. Patrick- St. Vincent’s High School
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