Jazmin Zaragoza
Oakland
Summary
Compassionate Medical Assistant skilled in patient-focused care, clinical documentation, and HIPAA compliance. Proven ability to manage patient flow and collaborate with healthcare teams to enhance care delivery.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
Reproductive Science Center
San Mateo, CA
04.2025 - Current
- Conducted patient intake and recorded medical history accurately.
- Assisted healthcare providers during examinations and procedures efficiently.
- Managed appointment scheduling and coordinated patient follow-ups effectively.
- Performed routine laboratory tests and maintained equipment cleanliness.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained accurate electronic health records in compliance with regulations.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Taught patients about medications, procedures, and care plan instructions.
Lead Production Associate
Tesla
Fremont, CA
09.2020 - 04.2024
- Oversaw daily production workflows to ensure operational efficiency and adherence to safety standards.
- Trained new associates on equipment operation, safety protocols, and best practices in assembly processes.
- Implemented process improvements that enhanced productivity and reduced waste in manufacturing operations.
- Coordinated with cross-functional teams to streamline production schedules and optimize resource allocation.
- Monitored quality control measures, ensuring products met Tesla's high-performance standards before delivery.
- Led troubleshooting efforts for equipment malfunctions, minimizing downtime and maintaining production continuity.
- Fostered a collaborative team environment focused on achieving production targets and continuous improvement initiatives.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Conducted regular audits to ensure compliance with industry regulations, company policies, and quality standards.
- Managed inventory levels to minimize waste and ensure timely delivery of raw materials for the production process.
- Increased product quality by closely monitoring production processes and identifying areas for improvement.
- Ensured consistent communication between shift supervisors through detailed handover reports and meetings.
- Evaluated employee performance, providing constructive feedback and coaching for continuous improvement.
- Played an instrumental role in successful product launches by coordinating efforts between design, engineering, marketing, sales departments.
- Assisted in the evaluation and selection of new equipment, ensuring seamless integration with existing production processes for optimal performance.
- Reduced downtime and maintenance costs through proactive equipment monitoring and preventive maintenance scheduling.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Promoted a culture of continuous improvement by encouraging employees to share ideas, collaborate on projects, and embrace change.
- Maintained organized work area by cleaning and removing hazards.
- Updated production metrics and facilitate regular team communication.
- Met production targets and tight deadlines by collaborating closely with team members.
- Made sure that products were produced on time and are of good quality.
Direct Support Professional
Omelagah
Redwood City, CA
2016 - 2020
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Collaborated with healthcare professionals to develop tailored support plans for clients' needs.
- Implemented behavior management strategies to encourage positive interactions and decision-making.
- Maintained accurate records of client progress and incidents, ensuring compliance with regulatory standards.
- Monitored client safety during community outings, reducing risks and ensuring well-being at all times.
- Trained new staff on organizational policies and best practices in direct support services.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Education
High School Diploma -
Redwood City High School
Redwood City, CAMedical Assistant -
Carrington College
San Leandro, CA05-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Complex Problem-solving
- Fluent in Spanish
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Simple dressings
- Prioritizing stat orders
- Professional bedside manner
- Medical terminology in Spanish
- Emergency response preparedness
- Conflict resolution
- Case management
- Wound care specialist
- Specimen labeling
Languages
Spanish
Timeline
Medical Assistant
Reproductive Science Center
04.2025 - Current
Lead Production Associate
Tesla
09.2020 - 04.2024
Direct Support Professional
Omelagah
2016 - 2020
High School Diploma -
Redwood City High School
Medical Assistant -
Carrington College