Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jazmin Solis

Compton

Summary

Dynamic Customer Service Representative with proven expertise at PSM Industries in complaint resolution and customer relationship management. Skilled in FDA compliance and data entry, I effectively enhanced service quality and maintained meticulous records, ensuring seamless operations. My proactive approach led to improved customer satisfaction and streamlined administrative processes.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

PSM INDUSTRIES
Los Angeles
10.2018 - Current
  • Resolved customer complaints through effective communication and problem-solving.
  • Deal with customs and FDA clearance.
  • Performed administrative task such as filing paperwork,updating databases and generating reports.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Log in data into Excel sheets.

Education

High School Diploma -

Dominguez High School
Compton, CA
06-2014

Skills

  • Customer relationship management
  • Complaint resolution
  • Data entry
  • Microsoft Excel
  • FDA compliance
  • Service quality assurance

References

References available upon request.

Timeline

Customer Service Representative

PSM INDUSTRIES
10.2018 - Current

High School Diploma -

Dominguez High School

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Jazmin Solis