Jazmin Rodriguez Carrillo
Modesto
Summary
A dynamic leader and team collaborator, I enhanced mentee performance and streamlined the mentoring process at Modesto Junior College West Campus. Skilled in scheduling and empathetic guidance, I excel in creating supportive environments, achieving a blend of outstanding customer service and effective leadership without relying on numerical data.
Driven and empathetic individual with passion for guiding others and fostering personal growth. Possesses deep understanding of behavioral psychology and effective communication techniques. Committed to making meaningful impact by empowering individuals to achieve their fullest potential.
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Puente Mentor
Modesto Junior College West Campus
08.2024 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Developed comprehensive mentorship materials, including guides and templates, to streamline mentoring process.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Drive-Thru Cashier
Wendy's
08.2020 - 11.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Education
Associate of Science - Developmental Psychology
Modesto Junior College
Modesto, CA05-2025
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Self-awareness
- Skill development
- Goal setting
- Scheduling
- Goal planning
- Empathetic approach
- Telephone etiquette
- Customer service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- California Driver's License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Puente Mentor
Modesto Junior College West Campus
08.2024 - Current
Drive-Thru Cashier
Wendy's
08.2020 - 11.2020
- California Driver's License
Associate of Science - Developmental Psychology
Modesto Junior College
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