Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
• Fostered positive working relationship between office staff, field technicians, and customers.
• Implemented improvements in dispatching processes to increase efficiency and reduce errors.
• Maintained records of customer interactions, transactions, and technician schedules.
• Organized all necessary paperwork required for each job, including permits and inspection reports.
• Ensures sign reface and lighting aligned with state regulations.
• Inspected paper patterns provided by technicians and released them to production.
• Request art and engineering drawings for sign face replacements.
• Monitor production and provide lead time to client.
• Reviewed completed work orders for accuracy before submitting them for billing purposes.