Jazmin Lopez
Mother's Market & Kitchen
Corona
1
Language
7
years of professional experience
Dynamic professional with a strong background in retail and front desk management. Skilled in analytical problem-solving and employee scheduling, contributing to improved guest satisfaction and streamlined operations. Committed to leveraging these strengths to enhance overall store performance.
Work History
Assistant Store Manager
2 Years 9 Months- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Assisted in inventory management, maintaining optimal stock levels and minimizing waste.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Front Desk Manager
1 Year 1 Month- Oversaw front desk operations, ensuring seamless guest check-in and check-out experiences.
- Managed scheduling for front desk staff, optimizing coverage during peak hours.
- Trained and mentored new front desk associates on customer service protocols.
- Implemented procedures to enhance operational efficiency and reduce wait times.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Opening Shift Manager
3 Years 2 Months- Supervised opening shift operations, ensuring timely and efficient service delivery.
- Implemented process improvements that enhanced team productivity and service quality.
- Trained and mentored staff on customer service protocols and operational procedures.
- Managed inventory levels, facilitating accurate stock rotation and minimizing waste.
- Adapted quickly to unexpected situations or challenges, maintaining smooth operations even under pressure.
Education
High School Diploma
- Honor Roll [Semester and Year
Manicurist - Nail Technitian
Skills
Retail operations
POS management
Employee scheduling
Pricing and markdowns
Customer experience
Inventory management
POS operations
Team building and leadership
Attention to detail
Operational reporting
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Mother's Market & Kitchen
12.2023 - CurrentRead More
Front Desk Manager
Brookhurst Plaza Inn
10.2022 - 11.2023Read More
Opening Shift Manager
Colony Inn
10.2019 - 12.2022Read More
Western High Scool
High School Diploma
Read More
Cen Beauty Academy
Manicurist from Nail Technitian
Read More