Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

JAZMIN KHAN

Barrie,ON

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

SHELTER/DROP-IN PROGRAM COORDINATOR

S.H.I.F.T
08.2022 - Current


  • Provides regular statistics on program activities and Service User Demographics to the Executive Director and Board of Directors for monthly reporting purposes
  • Prepares annual donors impact reports and reports program performance indicators to funders.


  • Supervised programming,staffing and administrative components of a Daytime Drop-In and Emergency Overnight Shelter program serving homeless adults 16+, many who live with mental health concerns, trauma and often with dual diagnoses.
  • Monitored program performance and outcomes for successful delivery of services.
  • Participated in community events to promote services and engage with public.
  • Partnered with local organizations to expand access to social and community services.
  • Utilized grant writing skills to secure additional program funding.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Analyzed trends and data to inform decision-making and program development.
  • Provides oversight to staff so that a safe and healthy environment is maintained at all times

Board Director/Volunteer

Next Step - Literacy Council Of South Simcoe
02.2022 - Current


  • Contributed to values, goals and strategic vision of organization.
  • Initiated strategy to drive organizational growth and increase market share and profitability.
  • Spearheaded relationship by building initiatives with potential funders and community donors through research and constant contact.
  • Approved annual budgets for the organization, which is funded by donations and primarily by the Ministry of Labour, Immigration, Training and Skills Development.
  • Member of the "Bee Committee", assisting with the planning and implementation of the organizations largest fundraiser "The Grate Groan-Up Spelling Bee", which raised the largest total ever of $28,000 in 2023.

Rapid Test Clinic Administrator

Victoria Village Manor
02.2021 - 09.2021
  • Provided administrative support, including scheduling appointments, ensuring PPE and screening forms were readily available, answering and directing telephone calls and e-mails, and preparing mail-out material
  • Managed thousands of staff and visitor test results and created reports for upper management using Microsoft Access
  • Adhered to PHIPA legislation when collecting and documenting vaccine information and test results
  • Engaged in friendly interactions with residents, caregivers, and visitors, earning several positive reviews.

Key Holder Supervisor

CHANGE Lingerie
04.2017 - 01.2021


  • Oversaw store operations by counting cash drawers, reviewing equipment management, supervising staff, and training new employees.
  • Created daily metric and goal setting reports for staff, creating individualized sales goals, conversion rates and KPI's for scheduled staff, and overall store sales goals and conversion rate utilizing data from Microsoft BI.
  • Created EOD Reports for company accounting departments which included total sales, KPI's, conversion rates, and variance reports if necessary.
  • Completed store opening and closing procedures.

Data Collection Clerk

The Institute For Social Research
06.2017 - 04.2020
  • Utilized excellent communication skills to interview community respondents gathering data to assist stakeholders with program and policy development.
  • Observed strict confidentiality and research ethics guidelines while documenting highly sensitive information, creating informed consent for the respondent and providing further project details and resources for reassurance.

Education

Post-Degree Certificate - Community Engagement, Leadership, and Development

Toronto Metropolitan University
Toronto, ON
09.2021

Bachelor of Arts - Interdisciplinary Social Sciences

York University
Toronto, ON
04.2019

Skills

  • Microsoft Office Suite
  • Grant Writing
  • Conflict Resolution
  • Project Planning
  • Report Writing
  • Task Delegation
  • Documentation
  • Client Management
  • Research
  • Canva
  • Staff Scheduling
  • Interviewing
  • ZOOM
  • Management
  • Supervision and Leadership
  • Problem-Solving
  • Friendly, Positive Attitude
  • Networking
  • Cultural Awareness
  • Budget Administration
  • Staff Oversight
  • Data Management

Websites

Certification

  • NONVIOLENT CRISIS INTERVENTION (NVCI), 01/01/23, 08/01/24
  • FIRST AID & CPR/AED TRAINING LEVEL A&C, 11/01/22, 10/01/25
  • SAFE FOOD HANDLER, 06/01/23, 06/01/25
  • ASIST, 09/01/22, Present

Timeline

SHELTER/DROP-IN PROGRAM COORDINATOR

S.H.I.F.T
08.2022 - Current

Board Director/Volunteer

Next Step - Literacy Council Of South Simcoe
02.2022 - Current

Rapid Test Clinic Administrator

Victoria Village Manor
02.2021 - 09.2021

Data Collection Clerk

The Institute For Social Research
06.2017 - 04.2020

Key Holder Supervisor

CHANGE Lingerie
04.2017 - 01.2021

Post-Degree Certificate - Community Engagement, Leadership, and Development

Toronto Metropolitan University

Bachelor of Arts - Interdisciplinary Social Sciences

York University
  • NONVIOLENT CRISIS INTERVENTION (NVCI), 01/01/23, 08/01/24
  • FIRST AID & CPR/AED TRAINING LEVEL A&C, 11/01/22, 10/01/25
  • SAFE FOOD HANDLER, 06/01/23, 06/01/25
  • ASIST, 09/01/22, Present

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