Jazmin Gonzalez
Santa Maria
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Coastal Communities Physician Network
05.2022 - 01.2025
- Exhibit proper phone etiquette
- Receive and process incoming calls. Able to handle multi-line telephones
- Schedule appointments in accordance with physician
- Update patient information in NextGen
- Responsible for managing tasks and clearing tasks inbox daily, sending and retrieving tasks
- Maintain and manage NextGen patient portal retrieval and responses
- Handle complaints in a responsible and professional manner
- Able to create and send tasks through EHR
- Knowledge of patient forms: DMV, physical, handicap placard, disability. etc
- Will act as the provider liaison for patients, will answer calls and do all possible to work with the provider to obtain an answer solution to their question
- Responsible for data entry and management of vaccinations in the CAIR website
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Perform in house CLIA Waived laboratory tests such as urinalysis, glucose, pregnancy test, strep, etc. Ensure quality controls have been performed each day
Medical Assistant Student Intern
Community Health Center of the Central Coast (CHC)
01.2022 - 02.2022
- Successfully completed 160 hours of externship in Primary Care
- Prepared examination rooms by sterilizing surfaces and setting up necessary equipment prior to appointments, enhancing overall cleanliness standards within the clinic setting
- Obtained vital signs for each patient , chief complaint and medical histories and entered into the EMR
- Performed and prepped patients for A1C
- Improved clinic efficiency by organizing and maintaining medical supplies and equipment
- Assist provider with translation
- Educated patients treatment procedures, medications, diets, and physicians' instructions to patients
- Handled administrative tasks such as scanning, faxing, printing patient records and assist with scheduling appointments
Elderly Caregiver
Visiting Angels
05.2018 - 02.2020
- Offered compassionate companionship and kindness to elderly patients.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Coordinated closely with family members on updates regarding their loved one''s condition
Caregiver
Independent Caregiver for Veteran
11.2017 - 01.2018
- Provided transportation to medical appointments
- Performed light housekeeping duties
- Built strong relationship with veteran to deliver emotional support and companionship
- Assisted veteran with self-administered medications
- Retrieving prescriptions as well as ordering from VA
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Activities Assistant
Country Oaks Care Center
06.2017 - 08.2017
- Provided training direction, encouragement, and motivation to assist in activities at the care center for elderly population
- Provided emotional support and companionship to improve quality of life for residents.
- Encourage and motivate by announcement of activities to engage seniors in being part of the community and to discourage pattern of sitting alone or inactive for long periods of time
- Increased social interaction among residents through facilitating group activities and fostering a sense of community with board games and other social engagement activities
- Distributed iPods to residents for Music and Memory Activity
- Assisted with distributing food and beverages on lunch and snack times
- Directing seniors to seating for lunch
Student Intern (ROP Medical Health Program)
Marian Regional Medical Center
02.2017 - 05.2017
- Gained exposure to various occupations of the hospital through shadowing various doctors and nurses of all medical positions
- Gained training in different occupations, the requirements of the job, deliverables, and the education to qualify for the position
- Built professional relationships with colleagues at all levels within the hospital, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Education
Associate of Science - Clinical And Administrative Medical Assisting
San Joaquin Valley College
Santa Maria, CA03-2022
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06-2017
Skills
- HIPAA compliance
- Multitasking efficiency
- Respectful and compassionate
- Active listening skills
- Patient scheduling
- Documentation and reporting
- Medical terminology knowledge
- Flexibility
- Medication administration
- Patient care excellence
Certification
- Certified Medical Assistant
- HIPAA certificate
- Regional Occupational Program Career Technical Education Certificate
- CLI Community Leadership Institute
- BLS Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Medical Assistant
Coastal Communities Physician Network
05.2022 - 01.2025
Medical Assistant Student Intern
Community Health Center of the Central Coast (CHC)
01.2022 - 02.2022
Elderly Caregiver
Visiting Angels
05.2018 - 02.2020
Caregiver
Independent Caregiver for Veteran
11.2017 - 01.2018
Activities Assistant
Country Oaks Care Center
06.2017 - 08.2017
Student Intern (ROP Medical Health Program)
Marian Regional Medical Center
02.2017 - 05.2017
- Certified Medical Assistant
- HIPAA certificate
- Regional Occupational Program Career Technical Education Certificate
- CLI Community Leadership Institute
- BLS Certification
Associate of Science - Clinical And Administrative Medical Assisting
San Joaquin Valley College
High School Diploma -
Pioneer Valley High School
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