Jazmin Flores
Gonzales
Summary
Proven track record at Macy's, enhancing customer satisfaction and sales through strategic goal setting and effective sales techniques. Skilled in cleanliness protocols and client relationship building, I've significantly contributed to business growth and client safety. My expertise in beauty techniques and professional demeanor drive achievements beyond daily tasks.
Overview
6
6
years of professional experience
Work History
Makeup Artist
Macy's
08.2024 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Demonstrated and explained use of different beauty products to educate customers.
Manager of Sales and Production
Macy's
08.2023 - 09.2024
- Increased sales revenue by implementing innovative marketing strategies and building strong customer relationships.
- Conducted regular market research initiatives aimed at better understanding current industry trends as well as potential emerging opportunities which could be leveraged by our organization moving forward – information gathered proved invaluable when formulating future strategic plans aimed at driving business growth.
- Developed and maintained key client relationships, ensuring long-term business partnerships and repeat customers.
- Analyzed market trends and competitor offerings to identify opportunities for growth and expansion.
Sales Associate
Macy's
07.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Food Waiter
Dennys Diner
09.2018 - 12.2019
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
Education
Vocational - Cosmetology
Milan Institute
Merced06-2022
High School Diploma -
Gonzales High School
Gonzales, CA06-2018
Skills
- Client relationship building
- Cleanliness Protocols Management
- Thorough Review Skills
- Beauty techniques
- Effective Sales Techniques
- Strategic Goal Setting
- Consistent Professional Demeanor
Accomplishments
Clinique Seminar, Certificate of Completion of Level 1 Accreditation
MAC, Artist Skills Certification
Timeline
Makeup Artist
Macy's
08.2024 - Current
Manager of Sales and Production
Macy's
08.2023 - 09.2024
Sales Associate
Macy's
07.2022 - 08.2023
Food Waiter
Dennys Diner
09.2018 - 12.2019
Vocational - Cosmetology
Milan Institute
High School Diploma -
Gonzales High School
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