Jazmin Conway
Edmonton
Summary
Motivated and hardworking professional seeking a second job opportunity to further develop and excel in a dynamic work environment. With experience in both sales and the restaurant industry, I bring strong customer service skills, effective communication, and a proven ability to meet goals. Known for my strong work ethic, adaptability, and commitment to providing exceptional service, I am eager to contribute to a team while continuing to build my skill set in a fast-paced setting.
Overview
5
5
years of professional experience
Work History
Server
The Canadian Brewhouse
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server Assistant
Earls Kitchen + Bar
01.2022 - 06.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Sales Associate
The Shoe Company
09.2019 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Counseling Psychology
Macewan University
Edmonton, AB04-2028
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Server
The Canadian Brewhouse
06.2023 - Current
Server Assistant
Earls Kitchen + Bar
01.2022 - 06.2023
Sales Associate
The Shoe Company
09.2019 - 04.2022
Bachelor of Arts - Counseling Psychology
Macewan University
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