Jazmin Arroyo
El Monte
Summary
Jazmin is upbeat and results driven, combining thorough understanding of customer service excellence with strong leadership and organizational skills. Enhances guest satisfaction by providing the upmost quality of service. Dedicated to driving revenue growth and fostering positive dining experience.
Overview
3
3
years of professional experience
Work History
Restaurant General Manager
Pizza Hut
09.2022 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
Education
El Monte High School
El Monte06.2020
Skills
- Customer Experience
- Materials Handling Safety Training
- Critical Thinking
- Reaction Time and Speed
- Precision and Accuracy
- On-Time Performance
- Flexible & Adaptable
- Customer Satisfaction
- Self-Motivated
- Active Listening
- Teambuilding
Accomplishments
- Achieved recognitions by managers by completing work with accuracy and efficiency.
Timeline
Restaurant General Manager
Pizza Hut
09.2022 - Current
El Monte High School
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