Summary
Overview
Work History
Education
Skills
Languages
Roles And Responsibilities
Timeline
Generic

JAZMIN ALCANTAR

Reseda

Summary

I assist by making sure new patients information has been properly documented, contacting attorneys or insurance adjusters, and getting the required documentation for new patients. Additionally, I will help in scheduling upcoming first initial appointment or consultation.

Overview

14
14
years of professional experience

Work History

INTAKE COORDINATOR FOR WORKERS COMPENSATION

Los Angeles Orthopedic Surgery Specialists
02.2023 - Current
  • I assist by making sure new patients information has been properly documented, contacting attorneys or insurance adjusters, and getting the required documentation for new patients
  • Additionally, I will help in scheduling upcoming first initial appointment or consultation.
  • Answered phone calls and provided new patient's with required paperwork for the first initial appointment.
  • Once the patient's authorization has been verified, need to make sure it matches with the required legal documents and create the patient charts for the doctor's.
  • Make sure all PR2's reports are correct before sending them out to the billing department and insurance.
  • Ensure that, for billing purposes, every patient intake is documented in the DAISYBILL.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.

Warehouse Operator

Punch Edibles
09.2022 - 01.2023
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Completed cycle counts and monthly inventory.
  • Trained new staff on job duties, company policies, and safety procedures.
  • Have all orders ready for the staff.
  • Make sure all orders were complete and going to the correct location by the end of the day.


PAYROLL CLERK

Infiniti Health
04.2021 - 06.2022
  • Ensure all employees' timecards are accurate daily for their assigned District Manager/Department
  • Responsible for collecting daily physical sign-in sheets from each Manager/Department which helps verify the hours an employee works.
  • Go over employee's Punch Requests daily on Paycom and approve/deny as needed.
  • The Paycom system does not allow employees to edit a punch one made.
  • Therefore, if an employee makes an error when clocking in or out, they must send a request through the Paycom app.
  • When our payroll clerks receive the request, they verify the time with the physical sign in logs and approve/deny the request.
  • Run Missing Punch Report daily and fix employees' timecards as needed.
  • If an employee forgets to clock in or out and did not send a Punch Request through the Paycom system, they will have a missing punch on their timesheets, causing discrepancies on the total amount of hours worked that day.
  • This is a report we run to make sure no one is missing any punches on their timesheets.
  • If an employee has a missing punch our payroll clerks will verify their time with the physical sign in logs and manually input the time for the employee.
  • Contact managers to verify employees' times if unable to do so with the physical sign in logs and correct the employees' time on our Paycom system accordingly.
  • Go through emails daily and respond/forward accordingly.
  • Contact employees' supervisors when we come across multiple meal penalties for one employee.
  • Help with special projects as needed.
  • Issuing hours to all employees who complete training through Paycom.
  • Work hand in hand with auditors as needed.
  • Over 530 employees.



GRAPHIC DESIGNER / EMBROIDERY DIGITIZER / DATA ENTRY

Stellar Ink
08.2015 - 05.2021
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Implemented new software programs to streamline design workflow, resulting in reduced project timelines.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Entered data and maintained accurate specs in SAP and Shopworks systems
  • Clearly communicated updates and concerns via email or phone to the appropriate team members and managers
  • Archived the embroidery files saved within the system
  • Created the art production schedule when needed
  • Created all embroidery and punched out tapes/flash drives
  • Created embroidery templates for easier turnaround time
  • Communicated with production staff to ensure quality standards for all punched out tapes.
  • Making mock-ups for clients.

Graphic Designer

Sport Chalet
01.2010 - 01.2015
  • Met with customers to present mockups and collect information for adjustments.
  • Created embroidery templates for easier turnaround time
  • Create art for regular schools, private schools and universities.
  • Make sure art is complete and ready to be send to production.

Education

HIGH SCHOOL DIPLOMA -

Independence High School
Van Nuys, CA
06.2007

Skills

  • Work well under pressure
  • Meet deadlines
  • Team Facilitations
  • Payroll Administrator
  • Time sheet review
  • Problem-solving
  • Outstanding interpersonal skills
  • Word and excel programs
  • Detail-oriented
  • Responsible
  • Regulatory Compliance
  • Disciplined
  • Program Development
  • Adobe Photoshop
  • Computer Skills
  • Customer Service
  • Record Keeping
  • AdvancedMD
  • DaisyBill
  • Scheduling Appointments
  • Organizational Skills
  • Scheduling
  • Data Entry
  • Payroll and Budgeting

Languages

Spanish
Bilingual

Roles And Responsibilities

  • Actively participated in team meetings, trainings, workshops related to patient intake processes.
  • Determined patient eligibility by reviewing patient documentation for completeness and accuracy.
  • Demonstrated excellent organizational skills when coordinating multiple tasks simultaneously within tight timelines.
  • Obtain the correct workers compensation documentation confirming insurance coverage and obtaining necessary authorizations, speak with attorneys or insurance adjusters.
  • Scheduled and coordinated patient intake or consultation appointments.
  • Make sure all insurance information are put in the PM site.
  • When sending RFAs, ensure that attorneys contact information is accurate on Daisybill.com so that they may get reports and RFAs.
  • Prepare the doctor's charts with the correct patient information and the authorized authorization.
  • Verify whether patients are being represented by a lawyer or workers compensation insurance.
  • Make sure the patient's name, the right doctor's details, and the correct location have all been entered.
  • If any mistakes were made, inform the correct doctor, physician assistants or medical assistants.
  • Make sure that all treatments that are being request reflect the discussion from the doctors or physician assistants.
  • Before sending the report to billing, double-check that the correct information and billing codes are included.
  • Speak with the billing department to confirm that they have received all of the reports from the doctors and physician assistants.
  • Obtained authorization for referrals and diagnostic testing using proper documentation.
  • Coordinate and processed patient referrals with precision detail and accuracy.
  • If a patient needs a specific care and the urgent care is unable to provide it, I will refer them to the appropriate facility so they can receive it.
  • Ensure all employees' timecards are accurate daily for their assigned District Manager/Department
  • Responsible for collecting daily physical sign-in sheets from each Manager/Department which helps verify the hours an employee works
  • Go over employee's Punch Requests daily on Paycom and approve/deny as needed
  • The Paycom system does not allow employees to edit a punch one made
  • Therefore, if an employee makes an error when clocking in or out, they must send a request through the Paycom app
  • When our payroll clerks receive the request, they verify the time with the physical sign in logs and approve/deny the request
  • Run Missing Punch Report daily and fix employees' timecards as needed
  • If an employee forgets to clock in or out and did not send a Punch Request through the Paycom system, they will have a missing punch on their timesheets, causing discrepancies on the total amount of hours worked that day
  • This is a report we run to make sure no one is missing any punches on their timesheets
  • If an employee has a missing punch our payroll clerks will verify their time with the physical sign in logs and manually input the time for the employee
  • Contact managers to verify employees' times if unable to do so with the physical sign in logs and correct the employees' time on our Paycom system accordingly
  • Go through emails daily and respond/forward accordingly
  • Contact employees' supervisors when we come across multiple meal penalties for one employee
  • Help with special projects as needed
  • Ex: Issuing hours to all employees who complete training through Paycom
  • Work hand in hand with auditors as needed
  • Over 530 employees
  • (04/2021) Entered data and maintained accurate specs Shopworks system
  • Entered data and maintained accurate specs in SAP and Shopworks systems
  • Clearly communicated updates and concerns via email or phone to the appropriate team members and managers
  • Archived the embroidery files saved within the system
  • Created the art production schedule when needed
  • Created all embroidery and punched out tapes
  • Created embroidery templates for easier turnaround time
  • Communicated with production staff to ensure quality standards for all punched out tapes.

Timeline

INTAKE COORDINATOR FOR WORKERS COMPENSATION

Los Angeles Orthopedic Surgery Specialists
02.2023 - Current

Warehouse Operator

Punch Edibles
09.2022 - 01.2023

PAYROLL CLERK

Infiniti Health
04.2021 - 06.2022

GRAPHIC DESIGNER / EMBROIDERY DIGITIZER / DATA ENTRY

Stellar Ink
08.2015 - 05.2021

Graphic Designer

Sport Chalet
01.2010 - 01.2015

HIGH SCHOOL DIPLOMA -

Independence High School
JAZMIN ALCANTAR