I assist by making sure new patients information has been properly documented, contacting attorneys or insurance adjusters, and getting the required documentation for new patients. Additionally, I will help in scheduling upcoming first initial appointment or consultation.
Overview
14
14
years of professional experience
Work History
INTAKE COORDINATOR FOR WORKERS COMPENSATION
Los Angeles Orthopedic Surgery Specialists
02.2023 - Current
I assist by making sure new patients information has been properly documented, contacting attorneys or insurance adjusters, and getting the required documentation for new patients
Additionally, I will help in scheduling upcoming first initial appointment or consultation.
Answered phone calls and provided new patient's with required paperwork for the first initial appointment.
Once the patient's authorization has been verified, need to make sure it matches with the required legal documents and create the patient charts for the doctor's.
Make sure all PR2's reports are correct before sending them out to the billing department and insurance.
Ensure that, for billing purposes, every patient intake is documented in the DAISYBILL.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Warehouse Operator
Punch Edibles
09.2022 - 01.2023
Increased accuracy of inventory records through meticulous documentation and regular audits.
Collaborated with team members to complete complex projects on schedule and within budget constraints.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Completed cycle counts and monthly inventory.
Trained new staff on job duties, company policies, and safety procedures.
Have all orders ready for the staff.
Make sure all orders were complete and going to the correct location by the end of the day.
PAYROLL CLERK
Infiniti Health
04.2021 - 06.2022
Ensure all employees' timecards are accurate daily for their assigned District Manager/Department
Responsible for collecting daily physical sign-in sheets from each Manager/Department which helps verify the hours an employee works.
Go over employee's Punch Requests daily on Paycom and approve/deny as needed.
The Paycom system does not allow employees to edit a punch one made.
Therefore, if an employee makes an error when clocking in or out, they must send a request through the Paycom app.
When our payroll clerks receive the request, they verify the time with the physical sign in logs and approve/deny the request.
Run Missing Punch Report daily and fix employees' timecards as needed.
If an employee forgets to clock in or out and did not send a Punch Request through the Paycom system, they will have a missing punch on their timesheets, causing discrepancies on the total amount of hours worked that day.
This is a report we run to make sure no one is missing any punches on their timesheets.
If an employee has a missing punch our payroll clerks will verify their time with the physical sign in logs and manually input the time for the employee.
Contact managers to verify employees' times if unable to do so with the physical sign in logs and correct the employees' time on our Paycom system accordingly.
Go through emails daily and respond/forward accordingly.
Contact employees' supervisors when we come across multiple meal penalties for one employee.
Help with special projects as needed.
Issuing hours to all employees who complete training through Paycom.
Work hand in hand with auditors as needed.
Over 530 employees.
GRAPHIC DESIGNER / EMBROIDERY DIGITIZER / DATA ENTRY
Stellar Ink
08.2015 - 05.2021
Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Implemented new software programs to streamline design workflow, resulting in reduced project timelines.
Created digital image files for use in digital and traditional printing methods.
Completed final touches for projects such as images sizes and font selection.
Entered data and maintained accurate specs in SAP and Shopworks systems
Clearly communicated updates and concerns via email or phone to the appropriate team members and managers
Archived the embroidery files saved within the system
Created the art production schedule when needed
Created all embroidery and punched out tapes/flash drives
Created embroidery templates for easier turnaround time
Communicated with production staff to ensure quality standards for all punched out tapes.
Making mock-ups for clients.
Graphic Designer
Sport Chalet
01.2010 - 01.2015
Met with customers to present mockups and collect information for adjustments.
Created embroidery templates for easier turnaround time
Create art for regular schools, private schools and universities.
Make sure art is complete and ready to be send to production.
Education
HIGH SCHOOL DIPLOMA -
Independence High School
Van Nuys, CA
06.2007
Skills
Work well under pressure
Meet deadlines
Team Facilitations
Payroll Administrator
Time sheet review
Problem-solving
Outstanding interpersonal skills
Word and excel programs
Detail-oriented
Responsible
Regulatory Compliance
Disciplined
Program Development
Adobe Photoshop
Computer Skills
Customer Service
Record Keeping
AdvancedMD
DaisyBill
Scheduling Appointments
Organizational Skills
Scheduling
Data Entry
Payroll and Budgeting
Languages
Spanish
Bilingual
Roles And Responsibilities
Actively participated in team meetings, trainings, workshops related to patient intake processes.
Determined patient eligibility by reviewing patient documentation for completeness and accuracy.
Demonstrated excellent organizational skills when coordinating multiple tasks simultaneously within tight timelines.
Obtain the correct workers compensation documentation confirming insurance coverage and obtaining necessary authorizations, speak with attorneys or insurance adjusters.
Scheduled and coordinated patient intake or consultation appointments.
Make sure all insurance information are put in the PM site.
When sending RFAs, ensure that attorneys contact information is accurate on Daisybill.com so that they may get reports and RFAs.
Prepare the doctor's charts with the correct patient information and the authorized authorization.
Verify whether patients are being represented by a lawyer or workers compensation insurance.
Make sure the patient's name, the right doctor's details, and the correct location have all been entered.
If any mistakes were made, inform the correct doctor, physician assistants or medical assistants.
Make sure that all treatments that are being request reflect the discussion from the doctors or physician assistants.
Before sending the report to billing, double-check that the correct information and billing codes are included.
Speak with the billing department to confirm that they have received all of the reports from the doctors and physician assistants.
Obtained authorization for referrals and diagnostic testing using proper documentation.
Coordinate and processed patient referrals with precision detail and accuracy.
If a patient needs a specific care and the urgent care is unable to provide it, I will refer them to the appropriate facility so they can receive it.
Ensure all employees' timecards are accurate daily for their assigned District Manager/Department
Responsible for collecting daily physical sign-in sheets from each Manager/Department which helps verify the hours an employee works
Go over employee's Punch Requests daily on Paycom and approve/deny as needed
The Paycom system does not allow employees to edit a punch one made
Therefore, if an employee makes an error when clocking in or out, they must send a request through the Paycom app
When our payroll clerks receive the request, they verify the time with the physical sign in logs and approve/deny the request
Run Missing Punch Report daily and fix employees' timecards as needed
If an employee forgets to clock in or out and did not send a Punch Request through the Paycom system, they will have a missing punch on their timesheets, causing discrepancies on the total amount of hours worked that day
This is a report we run to make sure no one is missing any punches on their timesheets
If an employee has a missing punch our payroll clerks will verify their time with the physical sign in logs and manually input the time for the employee
Contact managers to verify employees' times if unable to do so with the physical sign in logs and correct the employees' time on our Paycom system accordingly
Go through emails daily and respond/forward accordingly
Contact employees' supervisors when we come across multiple meal penalties for one employee
Help with special projects as needed
Ex: Issuing hours to all employees who complete training through Paycom
Work hand in hand with auditors as needed
Over 530 employees
(04/2021) Entered data and maintained accurate specs Shopworks system
Entered data and maintained accurate specs in SAP and Shopworks systems
Clearly communicated updates and concerns via email or phone to the appropriate team members and managers
Archived the embroidery files saved within the system
Created the art production schedule when needed
Created all embroidery and punched out tapes
Created embroidery templates for easier turnaround time
Communicated with production staff to ensure quality standards for all punched out tapes.
Timeline
INTAKE COORDINATOR FOR WORKERS COMPENSATION
Los Angeles Orthopedic Surgery Specialists
02.2023 - Current
Warehouse Operator
Punch Edibles
09.2022 - 01.2023
PAYROLL CLERK
Infiniti Health
04.2021 - 06.2022
GRAPHIC DESIGNER / EMBROIDERY DIGITIZER / DATA ENTRY
Advanced Imaging Authorization Coordinator at Orthopedic Surgery SpecialistsAdvanced Imaging Authorization Coordinator at Orthopedic Surgery Specialists