A strong leader with experience in office and hospitality based roles. Obtained knowledge in schedule management and quality control with me previous roles. Managing up to 26 employees, I used my problem-solving skills and independent decision making to ensure the 75+ residential and commercial clients were kept happy and satisfied. I am eager to put my skills towards a career and gain more knowledge in the Water Technology industry.
Oversaw day to day operations including payroll, invoicing, recruiting, scheduling, and marketing. Was the point of contact for our commerical and residential clients, and cleaning staff. Ordered inventory, visited potential new clients and provided quotes.
Managed a team of 5 housekeeping staff to consistently exceeded guest expectations in our busy 17 room hotel. I lead my team with a hands-on approach, daily cleaning of rooms as well as routine deep cleaning needed to be done in a timely manner. To be sure quality standards were met, I conduced random room inspections to evaluate employee performance and develop improvement plans, maximizing team efficiency. I placed orders for housekeeping supplies and guest toiletries to maintain optimal inventory levels, and when received, I checked products delivered against order forms to verify accuracy.
Monitored meters and control panels; made adjustments to
any variations within the operating conditions of the system
under the advisement of Operator. Preformed weekly water
quality testing by collecting samples and preforming in
house testing. In charge of routine maintenance functions
and custodial duties.
Positioned at the front reception desk in a busy government office answering phones, welcoming and directing visitors and responding to email inquiries. Supporting clerical needs of employees, including administrative support, file management and stationery supplies. Other responsibilities included organising in-house meetings and lunch for attendees, tracking and recording daily attendance of staff and preparing mail outs.
Responsible for up to 25 students aged 5-11 per day.
Collaborated with colleagues to plan activities for students
that created a welcoming and supportive environment to
encourage participation. Kept activity rooms and equipment
clean and organized. Managed safety concerns and adhered to all compliance requirements.
In charge of training new employees by enforcing company
policies and procedures while maintaining a safe and
efficient work environment. Overseen the cleanliness and appearance of the restaurant. Handled monetary and debit
transactions quickly and efficiently
● Strong leadership skills among colleagues
● Great attention to detail and highly organized
● Knowledge of both Mac and Windows
● Intermediate skills with Microsoft Office
● Excellent time management