Summary
Overview
Work History
Education
Skills
Timeline

Jayun An

Toronto,ON

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Cafe Barista

Kick Off Cafe
04.2022 - 01.2023
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Movie Theater Employee

CGV Cinemas
01.2021 - 01.2022
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided guidance on seating and ticketing procedures to increase customer satisfaction.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.

Education

BBA - FLIGHT, HOTEL & TOURISM MANAGEMENT

Korea Nazarene University , Cheonan,korea
02.2023

Skills

  • POS System Operations
  • Customer Needs Assessments
  • Coffee Machinery
  • Adaptive and Creative
  • Sanitation Guidelines
  • Adaptable and Flexible
  • Guest Satisfaction
  • Guest Experience Management

Timeline

Cafe Barista - Kick Off Cafe
04.2022 - 01.2023
Movie Theater Employee - CGV Cinemas
01.2021 - 01.2022
Korea Nazarene University - BBA, FLIGHT, HOTEL & TOURISM MANAGEMENT

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Jayun An