Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jayson Leslie

Haliburton,ON

Summary

Adept Carpenter Specialist and Customer Service Manager with a proven track record at CDH Carpentry LTD and Walmart. Excelled in specialized carpentry, leveraging exceptional skills and meticulous attention to detail, and enhanced customer satisfaction through innovative solutions. Demonstrates leadership in team collaboration and training, underpinned by a strong foundation in sales and service excellence.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Carpenter Specialist

CDH CARPENRTY LTD
05.2012 - 06.2024
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Read and interpreted blueprints to follow specifications of projects.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
  • Expanded professional knowledge base by staying current on industry developments, new materials, and innovative carpentry techniques.
  • Read and interpreted blueprints and construction documents to determine project directives.
  • Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
  • Operated forklifts and other heavy equipment.
  • Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.

Customer Service Manager

Walmart
10.2010 - 03.2012
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Bartender/Supervisor

At The Five’ Resto + Lounge
09.2009 - 09.2010
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.

Bartender/Server

The Keg Steakhouse & Bar
09.2005 - 01.2009
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Education

High School Diploma -

Haliburton Highland Secondary School
Haliburton, ON

Skills

  • Exceptional carpentry skills, high proficiency with power tools and machinery
  • Effective team leader, comfortable leading or collaborating
  • Excellent time management skills
  • Training and mentoring
  • Meticulous attention to detail
  • Expertise in sales and customer service
  • Highly dependable, punctual and efficient
  • Strength in recognizing, analyzing and solving problems
  • Collaborative mindset

Languages

English
Full Professional

Certification

CPR First Aid

WHIMIS

Working @ Heights

Schluter certification



Timeline

Carpenter Specialist

CDH CARPENRTY LTD
05.2012 - 06.2024

Customer Service Manager

Walmart
10.2010 - 03.2012

Bartender/Supervisor

At The Five’ Resto + Lounge
09.2009 - 09.2010

Bartender/Server

The Keg Steakhouse & Bar
09.2005 - 01.2009

High School Diploma -

Haliburton Highland Secondary School

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Jayson Leslie