Jayson Lanza
Long Beach
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Support Volunteer
US Vets
Long Beach
11.2025 - Current
- Provided administrative support to veterans and their families in various capacities.
- Assisted with scheduling appointments for veteran services and programs.
- Managed incoming communications, directing inquiries to appropriate staff members.
- Organized documents and maintained filing systems for efficient record-keeping.
- Supported data entry tasks using office software to maintain accurate records.
- Answered phones promptly while providing courteous customer service.
- Scanned documents into digital format for storage purposes.
Delivery Courier
Dash Door
San Diego
05.2019 - 03.2023
- Delivered food orders promptly and efficiently to ensure customer satisfaction.
- Navigated various routes using GPS technology to optimize delivery times.
- Communicated with customers regarding order status and delivery updates.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Material Handler
Supply Management Department HAZMAT
San Diego
08.2021 - 08.2022
- Operated forklifts to move materials within the warehouse efficiently.
- Loaded and unloaded shipments, ensuring proper handling of all items.
- Followed safety protocols while managing inventory and materials.
- Organized storage areas to maximize space and improve accessibility.
- Assisted in training new hires on safe material handling practices.
- Maintained cleanliness and organization of work areas for optimal productivity.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Reported any malfunctions or damages of material handling equipment promptly.
Uber Driver
Uber Driver
San Diego
02.2020 - 08.2022
- Provided safe and reliable transportation for passengers across various locations.
- Maintained vehicle cleanliness and ensured compliance with safety regulations.
- Communicated effectively with passengers to enhance their ride experience.
- Navigated efficiently using GPS and mapping applications for optimal routes.
- Managed multiple ride requests simultaneously to maximize time efficiency.
- Assisted passengers with luggage and special needs during pickups and drop-offs.
- Achieved consistently high customer scores due to exceptional service.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
Delivery Courier
Uber Eats
San Diego
02.2020 - 07.2022
- Delivered food orders promptly and efficiently to ensure customer satisfaction.
- Navigated various routes using GPS technology to optimize delivery times.
- Communicated with customers regarding order status and delivery updates.
- Collaborated with restaurant staff to verify order accuracy before pickup.
- Maintained vehicle cleanliness and safety to adhere to health standards.
- Utilized mobile app features for real-time tracking and communication with support teams.
- Adhered to local traffic laws and safety guidelines during all deliveries.
Oilfield Floorhand
Victory Well Servicing
Midland
03.2022 - 05.2022
- Operated drilling equipment to support well servicing operations.
- Maintained and inspected tools to ensure proper functioning and safety compliance.
- Assisted in rigging up and down during well service operations.
- Collaborated with crew members to execute daily work tasks efficiently.
- Participated in training sessions to enhance skills and knowledge of operations.
- Maintained a safe work environment by adhering to safety rules and regulations.
- Operated power tongs to make-up or break-out drill pipe, casing and tubing.
- Assisted in the rigging up and down of drilling rigs for oil wells.
- Utilized hand tools such as wrenches, hammers, screwdrivers to perform maintenance tasks on derricks and related equipment.
- Followed instructions given by driller regarding depth increments when tripping pipe into hole or pulling out of hole.
- Performed general housekeeping duties around the rig site including sweeping floors and picking up debris.
- Used hoists to lift heavy objects onto the rig floor when necessary such as tubulars or pump parts being installed onto pumps and motors .
- Cleaned mud pits, tanks, separators, degassers and other equipment as needed.
- Identified potential hazards, communicated them to supervisors, and took appropriate action to mitigate risks.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Para-Transit Bus Operator
Transdev Transportation
Las Vegas
04.2017 - 08.2019
- Ensured compliance with safety regulations and vehicle maintenance protocols.
- Assisted passengers with boarding, disembarking, and securing mobility aids.
- Communicated effectively with dispatch about route changes and passenger needs.
- Documented trip logs, incidents, and passenger feedback accurately each shift.
- Participated in ongoing training to improve driving skills and customer service standards.
- Reported any mechanical issues that arose during trips to the maintenance department promptly.
- Communicated effectively with dispatch personnel regarding route changes or delays due to traffic conditions or weather events.
- Provided courteous and friendly customer service to passengers.
- Maintained an organized logbook recording all trips taken throughout the day.
- Assisted elderly or disabled passengers in entering and exiting the bus safely.
- Ensured the safety of passengers by following all traffic laws and regulations while driving a paratransit bus.
- Received payments from passengers for fares in cash or card form.
- Maintained accurate records of mileage, fuel consumption, and other operational data.
- Adhered to strict schedules for pick up and drop off times at designated stops.
- Operated wheelchair lifts for disabled passengers as needed.
- Received and submitted passenger fares.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Followed safety regulations and state laws governing vehicle operation.
Hazardous Materials Specialist
US Navy
San Diego
04.2014 - 04.2016
- Managed hazardous material disposal to ensure compliance with safety regulations.
- Conducted inspections of storage facilities for proper containment of hazardous substances.
- Developed training materials for staff on safe handling of hazardous materials.
- Assisted in auditing processes to evaluate handling procedures and regulatory compliance.
- Assessed potential environmental impacts from the use of hazardous substances or materials at various sites.
- Coordinated emergency response activities related to spills or other incidents involving hazardous materials.
- Worked with cross-functional teams to achieve goals.
Aviation Boatswain's Mate Handler
US Navy
San Diego
04.2012 - 04.2016
- Supervised aircraft handling operations on flight decks and hangars.
- Coordinated movement of aircraft and equipment for safe launch and recovery.
- Managed pre-flight checks to ensure operational readiness of aircraft systems.
- Implemented safety measures to protect personnel during ground operations.
- Trained junior personnel in aircraft handling procedures and safety protocols.
- Communicated with flight crews to facilitate efficient ground support activities.
- Worked on deck in various weather situations and under stressful conditions to maintain personnel safety and direct aircraft movements.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
Education
OSHA-10 -
Occupational Safety And Health Administration
Kenosha, WI 10.2025 - 10.2028
CPR/AED -
National CPR Foundation
10.2025 - 10.2027
H2S Awareness -
Broadway Oil Field Training
09.2025 - 09.2026
Bachelor of Science - Computer And Information Technology
University of Phoenix
Tempe, AZ 05.2017 - 05.2021
Skills
- Project management
- Customer service
- Data entry
- Schedule organization
- Administrative support
- Safety compliance
- Inventory management
- Communication skills
- Warehouse operations
- Shipping and receiving
- Inventory reporting
- Forklift operation
- Audit processes
- Data management
- MS office
- Order picking and processing
- Office equipment operation
- Safe Maritime Opeartions
- Safe Equipment Operations
- Mechanical Aptitude
Languages
English
Professional
Timeline
Administrative Support Volunteer
US Vets
11.2025 - Current
OSHA-10 -
Occupational Safety And Health Administration
10.2025 - 10.2028
CPR/AED -
National CPR Foundation
10.2025 - 10.2027
H2S Awareness -
Broadway Oil Field Training
09.2025 - 09.2026
Oilfield Floorhand
Victory Well Servicing
03.2022 - 05.2022
Material Handler
Supply Management Department HAZMAT
08.2021 - 08.2022
Uber Driver
Uber Driver
02.2020 - 08.2022
Delivery Courier
Uber Eats
02.2020 - 07.2022
Delivery Courier
Dash Door
05.2019 - 03.2023
Bachelor of Science - Computer And Information Technology
University of Phoenix
05.2017 - 05.2021
Para-Transit Bus Operator
Transdev Transportation
04.2017 - 08.2019
Hazardous Materials Specialist
US Navy
04.2014 - 04.2016
Aviation Boatswain's Mate Handler
US Navy
04.2012 - 04.2016