JAYSON KOCHUMMAN
Middle Sackville,NS
Summary
High-energy professional with a successful 18-year background in multi-site management and employee relations. Dedicated and passionate about providing excellent customer service and exceeding organizational goals. Proven ability to increase profit through strategic planning, effective project management and process reengineering. Skilled in budget development and implementation. Adept at drastically reducing turnover rates and building motivated service and management teams. Highly skilled in recruiting, training, and performance management.
Overview
18
18
years of professional experience
Work History
New Restaurant Opening Lead
KFC Canada
11.2023 - 11.2024
- Work with Operations manager to define scope and execute new restaurant opening process.
- Lead cross functional meetings with Marketing,Technology, Development and People & Culture to ensure all relevant items for a successful opening have been completed.
- Coach new Franchises and their teams to be business leaders, with strong team cultures and KFC Values top of mind.
- Be main point of contact for all new franchises entering the KFC Canada system to ensure best in class opening.
- On the ground support and Coaching for new restaurants that are opened , providing preopening and post opening support.
- Providing relevant and timely insights, innovations and solutions observed to help improve current tools and training initiatives .
- Coach and support for the for all the franchises stores underperforming in Operations Audit.
Operations Services Manager
FMI Atlantic Inc. – KFC
06.2022 - 11.2023
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Identified issues, analyzed information and provided solutions to problems.
- Hiring Maintenance Team and assigning Job duties.
- Finding ways and Implementing Cost Control Procedures.
- Aggregator Onboarding and Tracking of Sales and Error Charges.
- Coaching all FMI Brands about Operation Opportunities.
- Loss Prevention by Inventory Spot check , Safe Check and Theft watch Reports .
Area Manager
FMI Atlantic Inc, KFC
03.2018 - 06.2022
- Training & Development
- Oversee P&L responsibilities and manage financial results.
- Execute all policies, procedures, systems while promoting ethical business practices and ensuring compliance with all federal and state laws.
- Assist in developing marketing initiatives and ensure execution.
- Lead the daily operations of Restaurants.
- Oversee customer service standards as well as food safety requirements.
- Oversee Aggregators Menu and Process.
- Create and execute local marketing activities to optimize potential sales growth.
Assistant Restaurant Manager
KFC
08.2012 - 03.2018
- Ensuring the highest standards of food and beverage service.
- Keeping control of food and labor costs.
- Responsible for recruiting, training & developing restaurant staff.
- Ensuring Health & Safety and hygiene procedures & standards are maintained.
- Responsible for P& L and BSC.
Assistant Restaurant Manager
Yum Restaurant Pvt Ltd, KFC
08.2009 - 06.2012
- Developed Inventory control, Training programs, and created start-up procedures.
- Training of New Managers and Team members about the Process and Culture.
- Handling Recruitment and Payroll process for store members.
- To take care of P&L and BSC.
- Performance rating is above target for two consecutive years.
Process Associate
Mafoi Randstad
05.2007 - 07.2009
- Screening and Updating the Resumes in the staffing data base.
- Quality control of Updated Resumes.
- Rated 5/5 in the Performance Feedback.
TEAM MEMBER - KFC
Hyson Restaurants Pvt Ltd
07.2006 - 01.2007
- Responsible for training new Team Members.
- Taking Physical count of inventory items on Daily, Weekly and Monthly basis.
- Taking Care of Projection, Production and Preparation.
Education
MBA - Human Resource
ANNA UNIVERSITY
2009
DIPLOMA - HOTEL MANAGEMENT
CANAN SCHOOL OF CATERING AND HOTEL MANAGEMENT
2006
BBA - Business Administration
MADRAS UNIVERSITY
2006
Skills
- P&L
- Inventory management
- Employee relations
- Food Safety Compliance
- Team Management
- Budgeting and finance
- Team training and development
- Internal & External Audits
Languages
English
Tamil
Malayalam
Timeline
New Restaurant Opening Lead
KFC Canada
11.2023 - 11.2024
Operations Services Manager
FMI Atlantic Inc. – KFC
06.2022 - 11.2023
Area Manager
FMI Atlantic Inc, KFC
03.2018 - 06.2022
Assistant Restaurant Manager
KFC
08.2012 - 03.2018
Assistant Restaurant Manager
Yum Restaurant Pvt Ltd, KFC
08.2009 - 06.2012
Process Associate
Mafoi Randstad
05.2007 - 07.2009
TEAM MEMBER - KFC
Hyson Restaurants Pvt Ltd
07.2006 - 01.2007
MBA - Human Resource
ANNA UNIVERSITY
DIPLOMA - HOTEL MANAGEMENT
CANAN SCHOOL OF CATERING AND HOTEL MANAGEMENT
BBA - Business Administration
MADRAS UNIVERSITY
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