JAYSON-JADA PENARANDA
St. Catharines,ON
Summary
Highly motivated with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Office Agent
Holiday Inn & Suites
12.2022 - Current
- Processing guests' accommodation needs (Payments, Confidentiality, Guest room Requests)
Wine Consultant and Event Staff
Konzelmann Winery
09.2022 - Current
- Providing a more personalized Wine Country Experience to every guests
- Educated customers on proper wine storage techniques, improving their overall experience with purchased products.
Life Insurance Agent
Primerica
06.2022 - 03.2023
- Licensed Life Insurance Agent setting up a life game plan for individual and group clients seeking to obtain a Life Insurance Policy
Wine Associate
Chateau Des Charmes
08.2021 - 09.2022
- Tour Guide, Bartender and Server (Chateau Des, Performing General Estate Winery Customer Tour Experience
Front Office Agent
Crowne Plaza Hotel
04.2018 - 06.2021
- Processing guests needs during Reservation (Telephone or Walk-In), Checking-In and Checking-out (Collecting guest's billing information and payment)
Education
Bachelor of Science - Business Management Studies (BMS) (HRM)
International School For Hotel And Restaurant Mgt (ISHRM)
Bacoor, Philippines03.2017
Skills
- General Business Management
- Hospitality Services (Management, Front Office, Housekeeping, Food & Beverage)
- Billing and Invoicing
- Data Entry
- Conflict Management
- Fluent in English and Tagalog (Filipino Language)
- Microsoft Office Programs
- Strong Work Ethic
- Upselling strategies
- Telephone Etiquette
Certification
- Youth Job Connection Program, Passed, Niagara College, St. Catharines, ON
- Smart Serve and National Food Safety Certificate, Passed
Accomplishments
Work and Travel Program Hyatt Regency St. Louis, Missouri, USA- 2016 Completion of 3 months Hotel Business Operation training and 1-month extra travel period in United States of America.
Languages
English
Native or Bilingual
FILIPINO
Native or Bilingual
Spanish
Professional Working
Timeline
Front Office Agent
Holiday Inn & Suites
12.2022 - Current
Wine Consultant and Event Staff
Konzelmann Winery
09.2022 - Current
Life Insurance Agent
Primerica
06.2022 - 03.2023
Wine Associate
Chateau Des Charmes
08.2021 - 09.2022
Front Office Agent
Crowne Plaza Hotel
04.2018 - 06.2021
Bachelor of Science - Business Management Studies (BMS) (HRM)
International School For Hotel And Restaurant Mgt (ISHRM)
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