Jayson Hand
Bowmanville,ON
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Fionn McCools. Skilled in food preparation and presentation, coupled with exceptional teamwork and problem-solving abilities, ensured timely and high-quality service delivery. Achieved significant improvements in efficiency and customer service standards, leveraging both culinary and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Prep Line Cook
Fionn Mccools
Bowmanville, ON
08.2022 - 01.2024
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
Gas Station Attendant
Petro Canada
Bowmanville, ON
07.2021 - 07.2022
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Painter
Emerald Painting
Oshawa, ON
03.2020 - 06.2021
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
- Followed safety protocols and used protective equipment during painting projects to minimize risk.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Painter
Picture Perfect Painting
Toronto
01.2018 - 02.2020
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Improved overall project efficiency by ensuring proper surface preparation and timely application of paint.
Painter
Hayes Painting
Toronto
05.2016 - 01.2018
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Demonstrated adaptability, efficiently handling various types of painting projects including residential, commercial, and industrial settings.
Education
High School Diploma -
Eastdale Collegiate Institute
Toronto, ON06.2000
Skills
- Food Preparation
- Food presentation
- Sanitation Practices
- Stock Rotation
- Brush and Roller Skills
- Paint Application Techniques
- Drywall Repair
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Using hand tools
- Lawn Care
Additional Information
I have been a volunteer youth hockey coach for over 10 years both in Toronto and Oshawa
Timeline
Prep Line Cook
Fionn Mccools
08.2022 - 01.2024
Gas Station Attendant
Petro Canada
07.2021 - 07.2022
Painter
Emerald Painting
03.2020 - 06.2021
Painter
Picture Perfect Painting
01.2018 - 02.2020
Painter
Hayes Painting
05.2016 - 01.2018
High School Diploma -
Eastdale Collegiate Institute