Je Whi Shin
Gardena
Summary
Results-driven AV Field Engineer with a strong background in audio-visual installation, network troubleshooting, and lighting design. Proven ability to manage installations and enhance customer experiences through effective technical support.
Overview
5
5
years of professional experience
Work History
AV Field Engineer
AVLgear.com
Santa Fe Springs
01.2024 - Current
- Delivered technical support and troubleshooting for audio video lighting network products in the field, enhancing customer satisfaction.
- Managed installation and maintenance of AVL equipment such as Line arrays, ceiling speakers, dmx lighting, video matrix/switcher, ptz cameras, led wall/projector at client locations.
- Provided technical support to customers via phone, email, and onsite visits.
- Coordinated logistics for equipment delivery and setup at various sites, ensuring timely project execution.
- Installed and configured network hardware, software, and cabling for customers.
- Designed 3D virtual environments using computer software applications such as SketchUp Vray Chaos
- Managed daily inventory updates using e-commerce platforms sellercloud and software.
- Cultivated relationships with stakeholders to align project goals and expectations.
Lighting Designer/Technician
Hugh Entertainment
Temecula
01.2021 - 2024
- Selected and operated lighting equipment to achieve desired effects.
- Collaborated with directors to create visual concepts and enhance storytelling.
- Designed lighting layouts for various theatrical productions and events.
- Programmed lighting cues for smooth transitions during performances.
AV Installer
AVLgear.com
Santa Fe Springs
08.2022 - 12.2023
- Configured and calibrated sound systems to meet client performance standards.
- Installed audio-visual equipment in various settings according to client specifications.
- Managed RAID, CCTV, and network rack setups to ensure reliable system operations.
- Pulled and installed cables according to project specifications and safety standards.
- Operated hand tools and equipment for efficient cable pulling and placement.
- Maintained inventory of AV components and tools to support timely project execution.
- Operated forklift and scissor lift for material handling on job sites.
Education
Bachelor of Arts - Music Production/Sound Engineering
Bethesda University
Anaheim12-2022
Associate of Arts - Digital Media
Golden West College
Huntington Beach12-2014
Skills
- Lighting design
- Signal integrity analysis
- Audio visual installation
- Equipment maintenance
- Inventory management
- Customer service
- Technical support
- System design
- Project coordination
- System testing
- Subcontractor management
- Engineering
- Project management
- Event production
- Video conferencing
- Structured cabling
- Acoustic treatment
- Screen installation
- Video mapping
- Audio recording
- Rack Building
- Graphic design
- AMX Barco Biamp Crestron Dante Datavideo Extron Harman Netgear Novastar Optex Shure Q-sys Ndi Aten Sony Blackmagic Panasonic Decimator NovaLCT Grandma2 Chamsys Chauvet IP Cam Elite Screen Eiki ETC Bose ADJ Allen Heath Yamaha Nexo Midas Martin Audio D&b Audioteknik JBL Digico Poly Com Da Lite BSS Newtek WilliamAV Ace Backstage
Timeline
AV Field Engineer
AVLgear.com
01.2024 - Current
AV Installer
AVLgear.com
08.2022 - 12.2023
Lighting Designer/Technician
Hugh Entertainment
01.2021 - 2024
Bachelor of Arts - Music Production/Sound Engineering
Bethesda University
Associate of Arts - Digital Media
Golden West College