I have over 5 years of customer service, along with great communication skills. I also have amazing learning skills and pick up on things very quickly. I can work basically anywhere with little to no problem.
Overview
8
8
years of professional experience
Work History
Stocker
Goodwill
08.2024 - Current
Answered customer questions and provided detailed product information. daily
Greeted customers and directed to requested products.
Maintained effective team member communication.
Performed inventory control, such as counting, and stocking merchandise.
Sent out clothing within 20 minutes.
Sps (Store Protection Specialist)
Ross Stores
09.2023 - 04.2024
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Walk managers to cash office while handling store funds
Performed audits every 30 minutes.
Cashier
Wendys Restaurant
01.2022 - 07.2022
Restocked and organized merchandise in front lanes.
Answered questions about restaurant policies and addressed customer concerns.
Operated cash register for cash and card transactions
Have average car wait time under 100 seconds.
Bridges After School Volunteer
Bridges After School Program
09.2016 - 02.2020
Prepared materials for class activities and art projects.
Assisted with organization and supervision of after-school activities for students.
Offered advice and support to students on how to best handle personal issues, stress and anxiety.
Supported teachers in classroom instruction and activities by grading papers and creating presentations.
Helped deescalate problems between staff and family members
Volunteered for an average of 4 hours a day Mon-Fri