Jaysabel Trinidad Castro

• Managed client expectations and resolved any concerns or issues promptly.
• Advised customers on advantages and disadvantages of different product decisions in alignment with individual nee
• Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.

• Exhibited excellent communication skills when interacting with patients, families, staff members and external stakeholders.
• Assessed, monitored and evaluated patient health status.
• Administered medications and therapies in accordance with physicians orders.
• Monitored patient progress, reported changes in condition to the physician or supervisor and documented all observations accurately.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.

• Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
• Monitored and managed various treatment and care interventions.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.

• Developed individualized care plans to meet unique resident needs.

Classified wounds using staging system based on visual evaluation.

• Assessed and monitored wound healing progress for patients.

Educated clients and caregivers on medical diagnoses and wound management.

• Utilized evidence-based practices to select appropriate wound care products.
• Led wound care rounds with healthcare team to discuss treatment plans.
• Maintained accurate patient charts in compliance with legal standards.

Collaborated with interdisciplinary teams to advocate for patient needs.

• Managed client expectations and resolved any concerns or issues promptly.

• Reported concerns to nurse supervisor to promote optimal care.
• Did not work long due to covid pandemic.

• Reported concerns to nurse supervisor to promote optimal care.
• Maintained daily living standards by assisting clients with personal hygiene needs.
• Assisted clients with daily activities such as bathing, dressing, and grooming.
• Improved resident and staff engagement through group activities.