Client-focused sales and administrative professional with extensive experience in building strong client relationships, identifying customer needs, and delivering personalized solutions. Proven track record of exceeding sales targets, driving business growth, and managing complex administrative processes. Proficient in leveraging digital tools and technology to enhance customer experiences, manage data, and streamline operations. Skilled in problem-solving, critical thinking, and collaboration to ensure client satisfaction and loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Representative
MPN Capital Markets
11.2023 - 01.2024
Proactively identified and engaged with potential clients, scheduling meetings to discuss tailored financial solutions.
Leveraged strong communication and negotiation skills to establish trust and foster long-term client relationships.
Conducted in-depth market research to identify opportunities, enhance sales strategies, and improve client targeting.
Collaborated with team members to meet business development objectives and support organizational growth.
Administrative Executive & Sales Executive
Aussizz Migration and Education Consultants
09.2016 - 09.2023
Identified potential prospects and scheduled appointments for account managers using effective sales calls and emails
Communicated and negotiated with senior executives from major corporations and organizations, including C-suite executives
Consistently achieved daily, weekly, and monthly targets by applying a variety of sales and marketing strategies
Represented the company's services by showcasing my extensive knowledge of the industry and our offerings
Collaborated closely with account managers to ensure that sales quotas were achieved
Managed data, entered records, and safeguarded digital files, providing key administrative support to enhance office efficiency
Ensured regulatory compliance through meticulous record-keeping
Uphold established procedures for both regular workdays and special occasions, contributing to operational efficiency
Conducted research to support standard assignments and special initiatives, optimizing task prioritization for senior staff productivity
Handled the entire visa application process for up to 12 cases daily, from initiation to completion
Achieved sales targets and service objectives by cultivating and acquiring new customer relationships, negotiating profitable sales agreements, and ensuring loyalty
Conducted impactful market research, surpassing sales objectives and enhancing profitability
Elevated revenue through effective sales strategies across the entire sales cycle, grounded in consumer trends and market conditions
Utilized internal lead referral tools for sourcing new business opportunities and establishing valuable contacts
Education
BBA - Marketing
MKBU
Bhavnagar, Gujarat, IN
Skills
Client Engagement & Relationship Building
Problem-Solving & Critical Thinking
Digital Literacy & Technology Proficiency
Sales Strategies & Referral Generation
Communication & Negotiation Skills
Administrative Leadership & Regulatory Compliance
Data Management & Record-Keeping
Market Research & Trend Analysis
Accomplishments
Boosted net sales revenue by 25% through innovative sales techniques and comprehensive market analysis.
Successfully onboarded and educated clients on new processes and tools, improving user adoption and satisfaction.
Designed and implemented sales campaigns, leading to consistent achievement of organizational goals.
Delivered exceptional service by resolving client concerns efficiently and maintaining a high level of professionalism.
Client Services Representative at Marex Capital Markets (formerly ED&F Man Capital Markets)Client Services Representative at Marex Capital Markets (formerly ED&F Man Capital Markets)