Jaynive Garzon
Calgary,AB
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. I am skilled at fostering positive relationships with guests and promoting customer loyalty.
Overview
9
9
years of professional experience
Work History
Casino Table Games Dealer
Pure Canadian Gaming
03.2023 - Current
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Front Desk Agent
Grey Eagle Resort and Casino
08.2022 - 03.2023
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Ensures that all telephone calls and e-mails are answered promptly.
Health Care Aide
Ibestad sykehjem
04.2017 - 03.2019
- Comforted Patients and provided with reassurance and encouragement
- Responded appropriately to the physical , emotional developmental needs of patience
- Assisting patients to do their daily task
- Maintained clean, safe and well-organized patient environment.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Conference Host /Receptionist
Hotel Linne Conference
04.2016 - 03.2017
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Post-Secondary Education - Pharmacy Assistant
CDI College
Calgary, AB04.2022
High School Diploma -
Manglerud VGS
Norway. Oslo08.2013
Skills
- Professional demeanor
- Compassionate
- Excellent listening, verbal, and written communication skills
- Ability to work in a fast-paced environment
- Logical, analytical, and thinker
- Detail-oriented
- Ability to learn new computer programs quickly and efficiently
- Dedicated to provide quality customer service and patient focused care
Timeline
Casino Table Games Dealer
Pure Canadian Gaming
03.2023 - Current
Front Desk Agent
Grey Eagle Resort and Casino
08.2022 - 03.2023
Health Care Aide
Ibestad sykehjem
04.2017 - 03.2019
Conference Host /Receptionist
Hotel Linne Conference
04.2016 - 03.2017
Post-Secondary Education - Pharmacy Assistant
CDI College
High School Diploma -
Manglerud VGS
Similar Profiles
Geetansh SharmaGeetansh Sharma
Senior Security Manager at Pure Canadian GamingSenior Security Manager at Pure Canadian Gaming
Vishwa ManiyarVishwa Maniyar
Customer Service Lead(Culinary Operations) at Pure Canadian GamingCustomer Service Lead(Culinary Operations) at Pure Canadian Gaming
Max McKinnonMax McKinnon
Pit Supervisor at Pure Canadian GamingPit Supervisor at Pure Canadian Gaming
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC
Natnael YhdegoNatnael Yhdego
Cashier / Customer Service Associate at Popeyes Louisiana KitchenCashier / Customer Service Associate at Popeyes Louisiana Kitchen