Jayne Warman
Gunn,Canada
Summary
Diligent Assistant, with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
37
37
years of professional experience
Work History
Admin assistant
UNITED SAFETY SERVICES / FIRE RESCUE INTERNATIONAL
03.2021 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Assistant Food and Beverage Manager
CITY OF EDMONTON /RIVERSIDE GOLF COURSE
05.2018 - 10.2020
- Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
- Maintained open lines of communication with kitchen staff to ensure timely execution of orders during peak service periods.
- Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
- Ensured adherence to health, safety, and sanitation regulations by regularly inspecting facilities and equipment.
- Coordinated special events, working closely with clients to ensure their needs were met while maintaining budgetary constraints.
- Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
GENERAL MANAGER
PADDLE RIVER GOLF
04.2014 - 10.2017
- Negotiated and finalized contracts with new and existing customers for events and tournaments.
- Worked with suppliers to improve or overall profit margin, through better pricing, and free samples.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
MANAGER /AREA MANAGER/REGONAL DIRECTOR
SAFEWAY/SOBEYS
01.1987 - 01.2013
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved marketing to attract new customers and promote business.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
GED - Music, Education
ARCHBISHOP MACDONALD / U OF A EDUCATION
Skills
- Customer engagement
- Proficient office assistant
- Strong phone communication skills
- Coordination of restaurant activities
- Front of house management
- Administrative support
- Conflict resolution skills
- Reception and data entry
- Financial record keeping
- Supply chain management
- Microsoft Word
- Customer and client relations
- Critical thinking
Timeline
Admin assistant
UNITED SAFETY SERVICES / FIRE RESCUE INTERNATIONAL
03.2021 - 03.2024
Assistant Food and Beverage Manager
CITY OF EDMONTON /RIVERSIDE GOLF COURSE
05.2018 - 10.2020
GENERAL MANAGER
PADDLE RIVER GOLF
04.2014 - 10.2017
MANAGER /AREA MANAGER/REGONAL DIRECTOR
SAFEWAY/SOBEYS
01.1987 - 01.2013
GED - Music, Education
ARCHBISHOP MACDONALD / U OF A EDUCATION
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