Jayne Cabrera
Hawthorne
Summary
Dispacher and receptionist with proven success at 24/7 TRANS LLC, enhancing transportation efficiency through strategic route optimization. Skilled in customer service and data entry, I excel in problem-solving and communication, ensuring timely deliveries and fostering strong client-driver relationships. Recognized for meticulous attention to detail and effective multitasking in a fast-paced environment.
Overview
20
20
years of professional experience
Work History
Rideshare Driver
Uber And Lyft
05.2023 - Current
- Provided safe and reliable transportation for passengers across diverse locations.
- Maintained vehicle cleanliness and performed regular safety checks to ensure operational readiness.
- Navigated efficiently using GPS technology, optimizing routes for timely arrivals and customer satisfaction.
- Communicated effectively with riders to understand needs and enhance overall experience.
Dispatcher
24/7 TRANS LLC
03.2022 - Current
- Oversaw dispatch processes to secure punctual delivery of shipments.
- Observed vehicle status and communicated timely information to drivers.
- Enhanced transportation efficiency by refining route strategies.
- Facilitated dialogue between drivers and clients to resolve questions.
Dental Receptionist
Dove Dental Spa
10.2007 - 03.2008
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Facilitated effective communication between dental providers and patients to enhance service delivery.
- Maintained accurate patient records utilizing electronic health record systems for streamlined access.
- Coordinated insurance verification and billing processes to ensure timely payment collection.
Accounts Payable Clerk
AMERICANTOURS INTERNATIONAL, LLC
05.2007 - 10.2007
- Processed vendor invoices accurately and timely to maintain positive supplier relationships.
- Reconciled monthly statements and resolved discrepancies to ensure financial accuracy.
- Prepared vendor invoices and processed incoming payments.
Cashier
Wingstop
06.2006 - 05.2007
- Handled order requests promptly.
- Assisted in training new cashiers on service protocols.
- Resolved customer inquiries and complaints to enhance satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Inglewood High School
Inglewood, CA06.2006
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Time management
- Problem-solving
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Record keeping
- Excellent communication
- Teamwork and collaboration
- Telephone and front desk reception
Languages
Spanish
Native or Bilingual
Timeline
Rideshare Driver
Uber And Lyft
05.2023 - Current
Dispatcher
24/7 TRANS LLC
03.2022 - Current
Dental Receptionist
Dove Dental Spa
10.2007 - 03.2008
Accounts Payable Clerk
AMERICANTOURS INTERNATIONAL, LLC
05.2007 - 10.2007
Cashier
Wingstop
06.2006 - 05.2007
High School Diploma -
Inglewood High School